---
description: Sammenlign Salesforce Sales Cloudift.Zendesk Suite og andre leverandører. Få egenskaber, pris, og brugeranmeldelser med det samme med detaljeret information om prøveversioner, kundeservice og produktegenskaber.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sammenlign Salesforce Sales Cloudift.Zendesk Suite – Capterra
---

Breadcrumb: [Startside](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud\<span\>ift.\</span\>Zendesk Suite](https://www.capterra.dk/compare/61368/164283/salesforce/vs/zendesk)

# Compare Salesforce Sales Cloud vs Zendesk Suite

Canonical: https://www.capterra.dk/compare/61368/164283/salesforce/vs/zendesk

> Detailed comparison between Salesforce Sales Cloud and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Zendesk Suite |
| **Gennemsnitlig bedømmelse** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 18782 | 4079 |
| **Udgangspris** | 25,00 US$ | 39,00 US$ |
| **Gratis prøve** | Ja | Ja |
| **Gratis version** | Nej | Nej |
| **Udrulning** | Sky, SaaS, Web-baseret, Android (Mobil), iPhone (Mobil), iPad (Mobil) | Sky, SaaS, Web-baseret, Android (Mobil), iPhone (Mobil), iPad (Mobil) |
| **Hjælp** | Mail/support, Ofte stillede spørgsmål/forum, Videnbase, Telefonsupport, Chat | Mail/support, Ofte stillede spørgsmål/forum, Videnbase, Telefonsupport, 24-7 (live repræsentant), Chat |
| **Uddannelse** | Personligt, Live-online, Webinarer, Dokumentation, Videoer | Personligt, Live-online, Webinarer, Dokumentation, Videoer |

## Bedst til

### Salesforce Sales Cloud

Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

### Zendesk Suite

Mere end 160.000 virksomheder bruger Zendesks kundeserviceløsning til at skabe den bedste kundeoplevelse. Softwaren er kraftfuld og fleksibel og kan skaleres til at opfylde behovene i enhver virksomhed.

## Vigtige egenskaber

### Salesforce Sales Cloud

- Automatisk opkaldsfordeling
- Dashboard
- Dashboard for aktivitet
- E-mailskabeloner
- For Startups
- Kommentarer/notater
- Konfigurerbar arbejdsgang
- Kundecenterstyring
- Kundehistorik
- Kundesegmentering
- Opgavestyring
- Projektledelse
- Præstationsmåling
- Rapportering/analyse
- Real-Time Data
- Rollebaserede tilladelser
- Styring af kundeemner
- Søgning/filter
- Tilpasning
- Tilpasselige skabeloner

### Zendesk Suite

- Automatisk opkaldsfordeling
- Dashboard
- Dashboard for aktivitet
- E-mailskabeloner
- For Startups
- Kommentarer/notater
- Konfigurerbar arbejdsgang
- Kundecenterstyring
- Kundehistorik
- Kundesegmentering
- Opgavestyring
- Projektledelse
- Præstationsmåling
- Rapportering/analyse
- Real-Time Data
- Rollebaserede tilladelser
- Styring af kundeemner
- Søgning/filter
- Tilpasning
- Tilpasselige skabeloner

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.dk/software/61368/salesforce)
- [View Zendesk Suite Profile](https://www.capterra.dk/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.dk/compare/61368/164283/salesforce/vs/zendesk)

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