Anmeldelser af AirManual

A simple and effective tool of onboarding and SOP documentation

Kommentarer: We used AirManual to automate our pre-onboarding and onboarding process. New hire feedback has been fantastic and the team have found it easy to use. What makes AirManual really special is the customer support and training they provide. We've been blown away by the attention to detail and help we've had to guide us through the process.

Fordele:

The software is simple to use and does what is say on the tin. You can create simple checklist quickly and it's easy to edit and update.

Ulemper:

Some features are still in development but the AirManual team have been fabulous at responding to feature requests and the tool keeps getting better and better.

Finally A Place We Can All Document Our Processes

Kommentarer: The team were brilliant at onboarding us. Rather than just an app, I felt we gained a process and system for documenting and sharing processes in our growing business.

Fordele:

The guided checklists ensure the overview, big picture is covered before getting into the detail. It's uncluttered and really enables the team to focus on documenting how things are done.

Ulemper:

I'd like to see the manage features integrated into the whole documentation process, rather than having to switch modes/views.

Aimee's Review

Fordele:

It is a live document that can be amended as the business changes and grows.

Ulemper:

The size of photos and fonts cannot be changed in the document. I understand that it is supposed to be an online document, but for parts of it we need to print and this can be costly due to the amount of pages that prints off. I also have to adjust the size of the photos elsewhere before being able to copy them into AirManual.

Extremely useful

Kommentarer: Very positive overall experience, its become an essential part of our work day.

Fordele:

We have an enormous amount of different processes in our workplace, each with many steps involved. Its very helpful to have a system we can use to document everything and refer back to when completing these tasks.

Ulemper:

There's very little to dislike, can't think of anything.

AirManual review

Kommentarer: I have saved about a week already by delegating quite complicated processes to my virtual assistant seamlessly. My overall experience is very positive.

Fordele:

The guided checklists are excellent, particularly in conjunction with the other items that can be embedded. I particularly like how easy it is to embed a video, which makes it so much easier to introduce someone to a new process quickly.

Ulemper:

If there were more options for highlighter colours, I would be even happier.

AirManual Is a No Brainer!

Kommentarer: Our overall experience with AirManual has been nothing short of amazing – it's truly transformed the way we work."

Fordele:

AirManual has transformed the way we operate! With its super friendly interface, resources and features, it's become our go-to solution for documenting all our business processes in one centralised location. Employee onboarding has never been smoother or more efficient – new hires can access everything they need to know, empowering them to hit the ground running from day one. All staff members have access to our standardised processes, eliminating the risk of knowledge leaving with a departing team member. AirManual is more than just another piece of software; it's a game-changer for our company's productivity and knowledge management.

Ulemper:

NOT fully appreciating the time and effort required to document processes effectively (which is NOT AirManuals fault). Writing these processes can indeed be challenging, makes you uncover areas of improvement, requiring thorough understanding and articulation of each step. However, we believe that this effort is necessary for the desired outcome which is crucial for a businesses growth and to reduce risk.

I love AirManual and the people behind it

Kommentarer: Really happy. [sensitive content hidden] is great, she always helps me out and is the reason I have decided to become a partner. It's just really simple to use.

Fordele:

I love how easy it is to use and log into. That I can use it on my mobile with ease. I like the way I can work through a checklist and then do something else and come back to it. Having it save automatically is ideal. I like that I can link in other programs with ease and open up several taps.

Ulemper:

I would like to be able to quick view checklists, so I didn't need to fully go into them, but I could hover over it and see if it's what I need. I would like to be able to test links when I am in the composing stage rather than having to publish the checklist list then check the link. I would like a print text option so that I could copy a checklist into an AI generator and have the AI turn it into a video from my written text.

Systemise your business!

Kommentarer: The onboarding support has been terrific. The group sessions are critical to get traction and make the most of the system, and I'm excited to see what additional efficiencies we can drive through the business.

Fordele:

It's a great tool to guide you through getting the nuances of completing a task properly, out of your head and into a usable format for others. In doing so, we've been able to share knowledge much more effectively, and remove bottlenecks. We have a task management system, but this doesn't provide the texture and depth needed to help someone deliver that task. Airmanual solves that problem.

Ulemper:

It's a neat system. My biggest challenge was getting clarity on how our task management system would dovetail with Airmanual. that's more of a reflection of me rather than Airmanual though.

Assure UK - Review

Fordele:

Having the workshops every couple of weeks really allowed us to keep on track and achieve our goals that we set to achieve. This was achievable especially due to the support received from Kangai and the team.

Ulemper:

Not being made aware of some of the additional help tools but this has now been resolved once asked. Maybe adding an addition to emails or as part of an introduction email (unless I missed this)

Onboarding process

Kommentarer: We worked with [sensitive content hidden], who made the experience very enjoyable. She had a very positive energy and was very motivating. [sensitive content hidden] was also very helpful in helping us develop processes despite them being very niche and specific to our sector.

Fordele:

The system was very easy to navigate and to edit. The system wasn't too complex either which makes it more easy on the eye of trainees as well as being quick to develop the processes.

Ulemper:

Some of the formatting was slightly hard to get exactly how you wanted.

The answer to documenting and systemizing your business

Fordele:

The platform is not just another application, there is true structure and reason behind the approach. The whole process with AirManual is so much more than just software, you learn new rational and methodologies to best practices, while working with an incredibly uplifting and inspiring team who drive action.

Ulemper:

Have not found any so far and new features keep being released.

An essential asset to our business.

Fordele:

This platform has proved invaluable for training new staff and in the recruitment process. It has saved us a lot of time in training costs.

Ulemper:

There wasn't any particular element that we disliked about AirManual.

Worthwhile investment for your business

Fordele:

I find AirManual very user friendly, I enjoy that it can be completely bespoke to your company. Creating a process is super easy and can be easily updated and republished in a matter of a few clicks. It also gives great peace of mind having a live chat box should you need any support and our account manager [sensitive content hidden] is very quick at responding to us which we really appreciate.

Ulemper:

I would definitely find it useful to have a 'favourites' section where I can save all my favourite/most used processes in one place. It can be somewhat time consuming if you can't remember where a certain process is kept. I'd also find it beneficial to have the ability to delete old/unused checklists but I know this is something in the AirManual pipeline!

AirManual is helping us to revolutionise our business and growth plans

Kommentarer: I didn't expect the trial to go well as I was under the misconception that this app would serve the purpose needed but I was completly wrong. From the beginning the implementation has been much easier than expected and my team have adopted more than expected. I am very happy with the decision to invest time and money into AirManual and I urge any company that wants to improve their process management to adopt AirManual in their business.

Fordele:

The flexibility and scope to illistrate our working processes so team members and customers really enjoy the experience

Ulemper:

Currently there is no formal option for branding

AirManual Guidance

Kommentarer: Excellent - training and support were exceptiona;

Fordele:

Easy way to ensure smooth and seamless business continuity

Ulemper:

nothing - easy to maintain and set up and utilise

Systems & Organization

Kommentarer: Excellent, the extra help and customer support that provided was a key piece in what helped us be successful with the product.

Fordele:

This allows me to create a process from beginning to end that I can reuse with each new client on-boarding or staff on-boarding and steps are missed as well we can stop the process and pick-up later or hand off to another team member without flaw.

Ulemper:

Customization of personal users and the interface. It would be cool to be able to change the homepage once we login to our company colors or to have our company logo. Such as I have with my google account.

A simple and efficient way to manage your projects

Kommentarer: AirManual has been excellent during the onboarding process. We have been very lucky to have [SENSITIVE CONTENT] as our point of contact and trainer on the software. She has walked us through every step and help us create workflows ready for the time when we move from the trial on to the starter package. She has provided us with tech support when needed and she's taken the initiative of adding processes and checklists that she thinks we will find helpful. I really hope she will continue to be [SENSITIVE CONTENT] because she's awesome! :-)

Fordele:

I love a tick-box list of to-dos! Air Manual makes creating a process for a project extremely easy. If there is a particular way that you want something done, the checklists and processes that you can create make step-by-step instructions that are intuitive and incredibly easy to follow. I also like how you can track the progress of a project and who last worked on it making a seamless handover of project tasks to other users.

Ulemper:

I wish that there was an SME favorable package. As a small business, the starter package is great but I would have liked the option of having some of the features of the team package like; managing permissions for pages and folders, and making checklists, forms, and documents available to people outside of our organization. Even if that meant paying for those features as an 'add-on' to my starter package. Those are two features that we would use regularly but the price is not supportive of a team of fewer than 5 users.

A highly effective tool that keeps things simple

Kommentarer: Simple is the name of our game and with AirManual, you get exactly that. A simple and quick way to get everything organized and documented to keep your team flowing day to day with ease.

Fordele:

I love that it is easy to get started on a new document in the blink of an eye and you can have something good going strong in about the same amount of time it takes to brush your teeth.

Ulemper:

I don't think I have found anything I don't like, but I'm looking forward for new features to keep rolling out for even more usage options.

Review of AirManual for teacher training purposes

Kommentarer: AirManual has prompted us to create a series of training videos and information that can be housed in one place. We now use them for training new teachers, reminding existing teachers of our key teaching strategies and for sending them new information. It's extremely useful for existing teachers to go back and revisit key training materials. Overall, it has revolutionised the way in which we train teachers and wonder how we ever survived without it. [SENSITIVE CONTENT] and his team have been so supportive and have listened and responded to our every need.

Fordele:

The product is very easy to use and share links with colleagues. The folder system helps you to organise training materials in a logical order. Having everything in one place is extremely beneficial to our organisation. It's compatible with uploading videos from Loom and YouTube.

Ulemper:

It would be useful to have an editing photos function. As we came onboard in the early days, the AirManual team worked very closely with us to include beneficial features such as making text bold, underline etc. The team made the changes very quickly and responded to all of our needs.

We liked it so much we've become partners!

Kommentarer: Knowledgeable staff providing good project management, training and communication during the on- boarding. Made for a soft landing and good adoption within the first month.

Fordele:

Provides an extremely simple way for us to create guides for our clients on how to use various functions in the CRM System. In the past we used help authoring tools and then had a headache finding a hosting solution. AirManual provides a simple UI to create guidance pages in minutes. Its search function is what really puts it in a different class though, making it quick and easy to find relevant content.

Ulemper:

Could have a more comprehensive model for sharing pages with specific users who are not inside our organisation or an active user on AirManual

Time Saver

Kommentarer: Air Manual has made team communication easier. It has freed up time for our owner. It also facilitates others learning processes.

Fordele:

Air Manual has freed up the owner's time and allowed me to take over phone interviews.

Ulemper:

I have not found anything yet that I dislike.

Works like a dream compared to similar products

Fordele:

I have to say, I've been incredibly impressed so far. The interface is smooth, snappy and simple compared to Process Street, which I used to use. The team is there to get you set up and hold your hand through getting set up and designing your checklists, and they suggest actually useful improvements along the way. Thank you AirManual for making my life easier!

Ulemper:

Needs a couple quality of life features that I've seen elsewhere, but it's 99% of the way there.

Great support and functionality!

Kommentarer: Overall the experience has been amazing and the support from [SENSITIVE CONTENT] has been exceptional. She understood our pain points from the first meeting and attended each call with great enthusiasm and energy. As a result, we have been able to streamline and document our Onboarding processes, allowing us to not just save time but also improve the experience for our new recruits.

Fordele:

Documenting our processes in AirManual has been such a joy! The software is extremely easy to use and navigate around, plus it looks a lot smarter than some of the other process software currently on the market.

Ulemper:

I would be keen to see some integration with Gmail!

Easy and efficient software

Kommentarer: It has been simple and helpful.

Fordele:

It is very easy to use. It is user friendly and accessible to everyone and anyone. Considering we work in a construction industry where we have field employees and office employees, this helps both worlds stay connected and updated with documenting, processes, and information.

Ulemper:

Sometimes, there are glitches when I am working on a page. It may be that I am adding too much but it becomes slow at times.

Awesome product!

Kommentarer: Awesome! The system its self has vastly improved the organisation of all our processes.

Fordele:

It's just so easy to navigate. Whatever you do in AirManual just feels easy, wether you're adding links/video's to an existing process that you've copied across or setting up a new process from scratch. The checkbox & guided checklists mean processes are simple to complete & ensure no step is missed.

Ulemper:

An improvement to the system would be an overall view of the active/completed processes rather than having to go into each process to see what ones are currently active.