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Anmeldelser af AirManual

4,9 (33)

Om AirManual

Dokumentering af processer, uddannelse og onboarding. Brugervenligt værktøj med gratis rådgivning, der hjælper med at håndtere ens største udfordringer.

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Fordele:

If there is a particular way that you want something done, the checklists and processes that you can create make step-by-step instructions that are intuitive and incredibly easy to follow.

Ulemper:

I don't think I have found anything I don't like, but I'm looking forward for new features to keep rolling out for even more usage options.

Bedømmelse af AirManual

Gennemsnitlig score

Brugervenlighed
4,9
Kundeservice
5,0
Egenskaber
4,7
Værdi for pengene
4,9

Sandsynlighed for anbefaling

9,5/10

AirManual har en gennemsnitlig vurdering på 4,9 ud af 5 stjerner baseret på 33 brugeranmeldelser på Capterra.

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Filtrer anmeldelser (33)

Bekræftet anmelder
Bekræftet LinkedIn-bruger
Professionel udvikling og coaching, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

A simple and effective tool of onboarding and SOP documentation

5,0 for 2 år siden

Kommentarer: We used AirManual to automate our pre-onboarding and onboarding process. New hire feedback has been fantastic and the team have found it easy to use. What makes AirManual really special is the customer support and training they provide. We've been blown away by the attention to detail and help we've had to guide us through the process.

Fordele:

The software is simple to use and does what is say on the tin. You can create simple checklist quickly and it's easy to edit and update.

Ulemper:

Some features are still in development but the AirManual team have been fabulous at responding to feature requests and the tool keeps getting better and better.

Svar fra AirManual

for 2 år siden

Thank you so much for your review! Very happy to hear that you've been getting fantastic feedback on your onboarding processes and your team have found it easy to use. Also great to know that you love our support and training :) . Note that we have recently launched a few new features and are working on others to be launched soon!

Jeana
Director of Administration i USA
Vedvarende energi og miljø, 11-50 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

A highly effective tool that keeps things simple

5,0 for 2 år siden

Kommentarer: Simple is the name of our game and with AirManual, you get exactly that. A simple and quick way to get everything organized and documented to keep your team flowing day to day with ease.

Fordele:

I love that it is easy to get started on a new document in the blink of an eye and you can have something good going strong in about the same amount of time it takes to brush your teeth.

Ulemper:

I don't think I have found anything I don't like, but I'm looking forward for new features to keep rolling out for even more usage options.

Svar fra AirManual

for 2 år siden

Thank you for your amazing review Jeana! It's awesome to hear that you find it so easy to use and that you feel like a true partner with us. We look forward to continuing to work with you :).

Alex
Director i Storbritannien
Forbrugerelektronik, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

The answer to documenting and systemizing your business

5,0 for 2 måneder siden Nyt

Fordele:

The platform is not just another application, there is true structure and reason behind the approach. The whole process with AirManual is so much more than just software, you learn new rational and methodologies to best practices, while working with an incredibly uplifting and inspiring team who drive action.

Ulemper:

Have not found any so far and new features keep being released.

Svar fra AirManual

for 2 måneder siden

Thank you so much for your review Alex! This is precisely what we aim to achieve for all our clients — to be not just a software, but a full approach and structure to systemizing that makes a long lasting positive impact.

Aimee
Operations Executive i Storbritannien
Hotel og restauration, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Aimee's Review

4,0 for 2 år siden

Fordele:

It is a live document that can be amended as the business changes and grows.

Ulemper:

The size of photos and fonts cannot be changed in the document. I understand that it is supposed to be an online document, but for parts of it we need to print and this can be costly due to the amount of pages that prints off. I also have to adjust the size of the photos elsewhere before being able to copy them into AirManual.

Svar fra AirManual

for 2 år siden

Thank you for your review Aimee! Your feedback will help us prioritize updates to our features. On this issue, we thought this had been resolved with one of your colleagues we'll be reaching out separately to get more clarity.

Joe
Founder i Storbritannien
Forlagsbranchen, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Finally A Place We Can All Document Our Processes

5,0 for 3 måneder siden

Kommentarer: The team were brilliant at onboarding us. Rather than just an app, I felt we gained a process and system for documenting and sharing processes in our growing business.

Fordele:

The guided checklists ensure the overview, big picture is covered before getting into the detail. It's uncluttered and really enables the team to focus on documenting how things are done.

Ulemper:

I'd like to see the manage features integrated into the whole documentation process, rather than having to switch modes/views.

Svar fra AirManual

for 2 måneder siden

Thank you so much for your review Joe! I'm glad to hear that you've had a brilliant experience with our team. I'm also excited to hear that you've seen the value not just in the tool, but in our approach to systemizing a growing business. I'm interested to hear more about how you'd like to see the manage features integrated into the whole process, so will reach out.

Christopher
Director i Storbritannien
Juridiske tjenesteydelser, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

AirManual review

5,0 sidste år

Kommentarer: I have saved about a week already by delegating quite complicated processes to my virtual assistant seamlessly. My overall experience is very positive.

Fordele:

The guided checklists are excellent, particularly in conjunction with the other items that can be embedded. I particularly like how easy it is to embed a video, which makes it so much easier to introduce someone to a new process quickly.

Ulemper:

If there were more options for highlighter colours, I would be even happier.

Svar fra AirManual

sidste år

Thank you for your review Christopher! I'm so excited to hear that you've already saved a week by documenting and delegating through AirManual. It's great to know that you are getting a lot of use out of the guided checklists and video embedding features. I'll be sure to let the team know that you'd like more highlighter colors :)

Yoseline
Office Administrator i USA
Byggeri, 11-50 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Easy and efficient software

5,0 for 2 år siden

Kommentarer: It has been simple and helpful.

Fordele:

It is very easy to use. It is user friendly and accessible to everyone and anyone. Considering we work in a construction industry where we have field employees and office employees, this helps both worlds stay connected and updated with documenting, processes, and information.

Ulemper:

Sometimes, there are glitches when I am working on a page. It may be that I am adding too much but it becomes slow at times.

Svar fra AirManual

for 2 år siden

Hi Yoseline. Thank you so much for your review! It's great to hear that the tool has helped your field and office employees stay connected and updated. We're looking into the issue you mentioned where pages can occasionally get slow. The team are confident they'll be able to address this, and we'll update you when done.

Antoinette
MD i Storbritannien
Kontorartikler og -udstyr, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

I love AirManual and the people behind it

5,0 for 3 måneder siden

Kommentarer: Really happy. [sensitive content hidden] is great, she always helps me out and is the reason I have decided to become a partner. It's just really simple to use.

Fordele:

I love how easy it is to use and log into. That I can use it on my mobile with ease. I like the way I can work through a checklist and then do something else and come back to it. Having it save automatically is ideal. I like that I can link in other programs with ease and open up several taps.

Ulemper:

I would like to be able to quick view checklists, so I didn't need to fully go into them, but I could hover over it and see if it's what I need. I would like to be able to test links when I am in the composing stage rather than having to publish the checklist list then check the link. I would like a print text option so that I could copy a checklist into an AI generator and have the AI turn it into a video from my written text.

Svar fra AirManual

for 3 måneder siden

Thanks for your review Antoinette! I'm so glad that you love the tool and us :) I'll be submitting your feature requests to our product team for review. We always love getting feedback on how we can make the tool better for our customers. Note that you are able to test links by right-clicking on them while in the editor to open them. Hope that helps!

Gemma
Business Administrator i Storbritannien
Vedvarende energi og miljø, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Worthwhile investment for your business

5,0 for 9 måneder siden

Fordele:

I find AirManual very user friendly, I enjoy that it can be completely bespoke to your company. Creating a process is super easy and can be easily updated and republished in a matter of a few clicks. It also gives great peace of mind having a live chat box should you need any support and our account manager [sensitive content hidden] is very quick at responding to us which we really appreciate.

Ulemper:

I would definitely find it useful to have a 'favourites' section where I can save all my favourite/most used processes in one place. It can be somewhat time consuming if you can't remember where a certain process is kept. I'd also find it beneficial to have the ability to delete old/unused checklists but I know this is something in the AirManual pipeline!

Svar fra AirManual

for 9 måneder siden

Thank you for your review Gemma! We're so glad to hear that you've found using the tool easy, and have had a great experience with our support team. We've captured your feedback on features and will keep you updated :)

Liz
Customer Success Manager i Storbritannien
Bemanding og rekruttering, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

AirManual Guidance

5,0 for 2 måneder siden Nyt

Kommentarer: Excellent - training and support were exceptiona;

Fordele:

Easy way to ensure smooth and seamless business continuity

Ulemper:

nothing - easy to maintain and set up and utilise

Svar fra AirManual

for 2 måneder siden

Thank you for your review Liz! We're so glad that AirManual has helped you ensure smooth and seamless business continuity. And that training and support were exceptional :)

Amy
Co-Founder and Director i Storbritannien
Markedsforskning, 2-10 medarbejdere
Har anvendt softwaren til: Gratis prøve
Anmelderkilde

A simple and efficient way to manage your projects

5,0 for 2 år siden

Kommentarer: AirManual has been excellent during the onboarding process. We have been very lucky to have [SENSITIVE CONTENT] as our point of contact and trainer on the software. She has walked us through every step and help us create workflows ready for the time when we move from the trial on to the starter package. She has provided us with tech support when needed and she's taken the initiative of adding processes and checklists that she thinks we will find helpful. I really hope she will continue to be [SENSITIVE CONTENT] because she's awesome! :-)

Fordele:

I love a tick-box list of to-dos! Air Manual makes creating a process for a project extremely easy. If there is a particular way that you want something done, the checklists and processes that you can create make step-by-step instructions that are intuitive and incredibly easy to follow. I also like how you can track the progress of a project and who last worked on it making a seamless handover of project tasks to other users.

Ulemper:

I wish that there was an SME favorable package. As a small business, the starter package is great but I would have liked the option of having some of the features of the team package like; managing permissions for pages and folders, and making checklists, forms, and documents available to people outside of our organization. Even if that meant paying for those features as an 'add-on' to my starter package. Those are two features that we would use regularly but the price is not supportive of a team of fewer than 5 users.

Svar fra AirManual

for 2 år siden

Thanks Amy. It's amazing to hear that you have been getting great support and have found the tool easy to use. And thanks for your feedback on the packages we'll be reviewing these further over the coming months!

Verity
Teaching Team Leader i Storbritannien
Uddannelsesstyring, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Review of AirManual for teacher training purposes

5,0 for 2 år siden

Kommentarer: AirManual has prompted us to create a series of training videos and information that can be housed in one place. We now use them for training new teachers, reminding existing teachers of our key teaching strategies and for sending them new information. It's extremely useful for existing teachers to go back and revisit key training materials. Overall, it has revolutionised the way in which we train teachers and wonder how we ever survived without it. [SENSITIVE CONTENT] and his team have been so supportive and have listened and responded to our every need.

Fordele:

The product is very easy to use and share links with colleagues. The folder system helps you to organise training materials in a logical order. Having everything in one place is extremely beneficial to our organisation. It's compatible with uploading videos from Loom and YouTube.

Ulemper:

It would be useful to have an editing photos function. As we came onboard in the early days, the AirManual team worked very closely with us to include beneficial features such as making text bold, underline etc. The team made the changes very quickly and responded to all of our needs.

Svar fra AirManual

for 2 år siden

Hi Verity! Thank you so much for your review. It's amazing to hear that AirManual has revolutionized the way you train teachers. Also great to know that you've received awesome support and we've been helping meet your needs. I'll take your suggestions on editing images to the team so we can prioritize.

Don
Director i Storbritannien
Informationsteknologi og -tjenester, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

We liked it so much we've become partners!

5,0 sidste år

Kommentarer: Knowledgeable staff providing good project management, training and communication during the on- boarding. Made for a soft landing and good adoption within the first month.

Fordele:

Provides an extremely simple way for us to create guides for our clients on how to use various functions in the CRM System. In the past we used help authoring tools and then had a headache finding a hosting solution. AirManual provides a simple UI to create guidance pages in minutes. Its search function is what really puts it in a different class though, making it quick and easy to find relevant content.

Ulemper:

Could have a more comprehensive model for sharing pages with specific users who are not inside our organisation or an active user on AirManual

Svar fra AirManual

sidste år

Thank you for the review Don! It's great to hear that you find the search function to be so useful. I've sent you a message to get more information on what you'd like to see in terms of sharing pages to outside users — we do currently allow you to create publicly available pages through our Team plan, but interested in hearing your thoughts. We are very excited to have you as a partner :)

Darren
Managing Director i Storbritannien
Dyrlægevidenskab, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

AirManual is helping us to revolutionise our business and growth plans

5,0 for 12 måneder siden

Kommentarer: I didn't expect the trial to go well as I was under the misconception that this app would serve the purpose needed but I was completly wrong. From the beginning the implementation has been much easier than expected and my team have adopted more than expected. I am very happy with the decision to invest time and money into AirManual and I urge any company that wants to improve their process management to adopt AirManual in their business.

Fordele:

The flexibility and scope to illistrate our working processes so team members and customers really enjoy the experience

Ulemper:

Currently there is no formal option for branding

Svar fra AirManual

for 10 måneder siden

Thanks for the review Darren — it's amazing to hear that AirManual is helping to revolutionize your business and growth plans. Also fantastic to hear how happy you are with the investment! I've noted your request for branding options, and will be sharing with the team :)

Michelle
Head of HR i Storbritannien
Computersoftware, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Great support and functionality!

5,0 for 2 år siden

Kommentarer: Overall the experience has been amazing and the support from [SENSITIVE CONTENT] has been exceptional. She understood our pain points from the first meeting and attended each call with great enthusiasm and energy. As a result, we have been able to streamline and document our Onboarding processes, allowing us to not just save time but also improve the experience for our new recruits.

Fordele:

Documenting our processes in AirManual has been such a joy! The software is extremely easy to use and navigate around, plus it looks a lot smarter than some of the other process software currently on the market.

Ulemper:

I would be keen to see some integration with Gmail!

Svar fra AirManual

for 2 år siden

Thanks for your feedback Michelle! It's great to see that you've had exceptional support and have found it a joy :). I'm happy to share that we'll be making it easy to send emails from AirManual later in 2022.

Joey
HR team i Storbritannien
Human Resources, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Works like a dream compared to similar products

5,0 for 2 år siden

Fordele:

I have to say, I've been incredibly impressed so far. The interface is smooth, snappy and simple compared to Process Street, which I used to use. The team is there to get you set up and hold your hand through getting set up and designing your checklists, and they suggest actually useful improvements along the way. Thank you AirManual for making my life easier!

Ulemper:

Needs a couple quality of life features that I've seen elsewhere, but it's 99% of the way there.

Svar fra AirManual

for 2 år siden

Thank you Joey! We really appreciate your feedback and it's very helpful to know how it compares to tools you've used before. Thank you for sharing detail on the features you wish to see for quality of life for the tool we are following up to prioritize your suggestions.

Renee
Dog Trainer i USA
Professionel udvikling og coaching, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Systems & Organization

5,0 for 12 måneder siden

Kommentarer: Excellent, the extra help and customer support that provided was a key piece in what helped us be successful with the product.

Fordele:

This allows me to create a process from beginning to end that I can reuse with each new client on-boarding or staff on-boarding and steps are missed as well we can stop the process and pick-up later or hand off to another team member without flaw.

Ulemper:

Customization of personal users and the interface. It would be cool to be able to change the homepage once we login to our company colors or to have our company logo. Such as I have with my google account.

Svar fra AirManual

for 10 måneder siden

Thanks for your review Renee! It's great to hear that you've been able to create end-to-end processes for both staff and clients, and that it's making hand-offs easy and flawless. I've noted your request for customization options in the tool and will be letting the team know :)

Samantha
Director i Storbritannien
Regnskabsføring, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Awesome product!

5,0 for 2 år siden

Kommentarer: Awesome! The system its self has vastly improved the organisation of all our processes.

Fordele:

It's just so easy to navigate. Whatever you do in AirManual just feels easy, wether you're adding links/video's to an existing process that you've copied across or setting up a new process from scratch. The checkbox & guided checklists mean processes are simple to complete & ensure no step is missed.

Ulemper:

An improvement to the system would be an overall view of the active/completed processes rather than having to go into each process to see what ones are currently active.

Svar fra AirManual

for 2 år siden

Thanks Samantha! We are very excited to hear that AirManual has vastly improved the organization of all your processes and that you find it easy to use and navigate. Good news about overview of active / completed processes this is currently on our roadmap and we are working on adding this as a feature to the tool.

Catherine
Operations Manager i Storbritannien
Ledelsesrådgivning, 11-50 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Processesing made painless!

5,0 for 2 år siden

Kommentarer: AirManual has been a fantastic tool for us and has completely changed the way we onboard staff. It has also helped us to realise all the things we weren't doing and put processes in place to manage every aspect of the business. [SENSITIVE CONTENT] is always available to answer any queries and support us with using the tool. Overall, this has made the prospect of growing the team much less daunting.

Fordele:

AirManual is a very user-friendly tool. [SENSITIVE CONTENT] held our hand through the onboarding process which helped to keep us on track with documenting our processes, as well as training us to use the tool. The best part about AirManual is the live checklist which enables users to work through a process at their own pace, and pick up where they left off! As a manager, you can monitor staff's individual progress through the different processes.

Ulemper:

More text formatting options would be great, although this hasn't hindered us in any way.

Svar fra AirManual

for 2 år siden

Thanks Catherine! We are really happy to hear that the tool is working out so well for you and your team. Good news is that more text formatting options are on our roadmap if this ever becomes important for you, please do let us know as this helps us prioritize.

Bryony
Apprenticeship Operations Manager i Storbritannien
E-læring, 51-200 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

A Quick and Easy Way to Train your Team

5,0 for 2 år siden

Fordele:

It was really quick and easy to get up and running with AirManual - the system itself is very intuitive meaning creating the checklists took no time at all. It's also gives me confidence that the team is using standardised approach to tasks when using the checklists and the checklists are also easily edited which means we can quickly make and share any changes to the task with the team.

Ulemper:

I'd have liked it to be a bit easier to re-order/move sections within the checklists when editing, however I know the AirManual team are already looking into implementing these changes

Svar fra AirManual

for 2 år siden

Thanks so much Bryony! Good news: Reordering within and between guided checklists is now possible! Let us know if there is anything else you'd like to see :)

Kat
Senior Editor i Storbritannien
Forlagsbranchen, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Intuitive and easy to use

5,0 for 2 år siden

Fordele:

It's really easy to get to grips with AirManual and you can create checklists and process documents that are easy to follow and break everything down really nicely. I particularly like the 'help' boxes you can add to your checklists to provide additional info without creating huge blocks of text.

Ulemper:

It would be useful to be able to 'favourite' specific checklists within your profile, but otherwise I've loved how easy it is to use.

Svar fra AirManual

for 2 år siden

Thanks Kat! It's great to see that you've had an easy time learning how to use the tool and like the help boxes, and we've added your suggestion for favoriting checklists to our roadmap.

Maxine
HR i Storbritannien
Maskin- eller industriingeniørarbejde, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

An essential asset to our business.

5,0 for 4 måneder siden

Fordele:

This platform has proved invaluable for training new staff and in the recruitment process. It has saved us a lot of time in training costs.

Ulemper:

There wasn't any particular element that we disliked about AirManual.

Svar fra AirManual

for 4 måneder siden

Thank you so much for your review Maxine! We're excited to know that we are an essential asset to your business, and it has been invaluable for training and recruiting staff.

Lisa
Admin Assistant i Storbritannien
Uddannelsesstyring, 11-50 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Quick and easy

5,0 for 2 år siden

Kommentarer: By using Airmanual, we have all our processes and procedures electronically in one place!

Fordele:

Very user friendly, quick to find your way around it! I love being able to customise each section, using bullets and/or number lists, check lists or text boxes, even adding in videos from different platforms. Being able to edit photos/text using the highlighters/markers makes it more interactive.

Ulemper:

If you accidentally delete an image you have to go find it and add it again, no "undo" button. If there is a way to do this, I haven't figured it out yet.

Svar fra AirManual

for 2 år siden

Hi Lisa, thank you so much for your review! It's great to hear that you've found it to be user friendly and interactive. While you are correct that the tool itself does not have an undo button, you can use Ctrl + Z (if using Windows) or Cmd + Z (if using Mac) to undo any changes. I hope that helps :)

Jess
Company Director i Storbritannien
Grafisk design, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Getting us organised!

5,0 for 2 år siden

Kommentarer: We love AirManual! The software is brilliant but their team are even better, so helpful and friendly and really take the time to get to know your business and work out how the software can assist and better our processes.

Fordele:

I love the hands on nature of the product so that I can build processes as they are evolving. It is simple, yet extremely effective and can be used for a multitude of different functions allowing it be useful across many different aspects of our business.

Ulemper:

Too easy to delete whole processes and all the data attached.

Svar fra AirManual

for 2 år siden

Thank you Jess. We've enjoyed working with you as well :) . We agree that being able to edit the process as you go along is a great feature and we are happy to hear you are finding the tool useful. Good news on deleting processes we've planned updates that will make it easier to remove submissions and restored deleted processes!

Alastair
Consultant i Storbritannien
Ejendomshandel, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Great piece of software

5,0 for 2 år siden

Kommentarer: Very helpful in setting this up and in helping get us started. Couldn't be more helpful, especially [SENSITIVE CONTENT]

Fordele:

This is such an easy piece of software to use and have available to all users.

Ulemper:

Nothing- it all works well for us. Any issue is easily resolved.

Svar fra AirManual

for 2 år siden

Thanks Alastair! We really appreciate your feedback :)