Anmeldelser af LearnUpon

LearnUpon Review

Kommentarer: We use LearnUpon to help onboard and train our customer base. We used to do all 1-on-1 training calls which we often found was slow, expensive and not scalable. We decided to rethink how we get our customers educated on the product and found LearnUpon as a potential solution. Since we have implemented the LearnUpon software into our onboarding process, our customers are learning much quicker and able to learn when it's convenient for them resulting in a faster, cheaper and more effective learning experience.

Fordele:

The ability to create groups and implement dynamic rules within those groups has really allowed us to automate a big portion of the learning experience. The product has been very easy to use and the training materials they supply to you in addition to the implementation consultant made it an enjoyable process. We had not used a LMS prior to LearnUpon so it was very easy to set it up from scratch and learn best practices as we go.

Ulemper:

We really don't have anything negative to say about LearnUpon at the moment as it's done exactly what we hoped it would do and more. Excited to watch it continue to iterate and grow as we do.

Wonderful LMS for our little nonprofit!

Kommentarer: We've been partnered with LearnUpon for almost 10 years - that says it all!

Fordele:

LearnUpon's customer service is absolutely the best thing about them! They are customer-focused and it shows in everything they do!

Ulemper:

Because we train outside of our organization, no LMS platform is perfect for our unique needs.

LearnUpon Customer Experience

Kommentarer: Good software, but too expensive for our business

Fordele:

It is fairly easy to brand and has lots of sensible tools for engaging with your client base

Ulemper:

I needed to be talked through a lot of the tools. The online help & support is okay, but quite difficult to understand

Easy Deployment and Daily Management

Kommentarer: The administrative time to implement and run the system on a daily basis has been drastically reduced. The product performs well and is reliable and accurate.

Fordele:

The user interface is easy to use and time from purchase to deployment is fast!

Ulemper:

Learning paths could use some updates so learners can navigate along a journey.

Fantastic support and great solution for corporate learning

Kommentarer: Over the years I have been a very demanding customer and an ill tempered one at that when I was stressed out about things not at all related to the learning management system. Every time I was grumpy the support guys and gals were supportive and patient with me and focused on helping me in whatever query I had. I built my business with Learnupon as its backbone and never regret the decision. I am proud to be one of their first 100 customers and delighted to see them with over 1000 now. I celebrated my first big contract with a bottle of champagne with the Learnupon Staff in their headquarters, was invited to a customer appreciation evening with canapés when they moved to bigger premises, and they sent my wife flowers on the birth of our daughter... what more can I say? They are integral to my business now and I deeply appreciate the ongoing support and product developments which make the system bigger and better every year. Thanks Learnupon.com and keep up the great work!

Fordele:

I found the LMS to be very user friendly and very importantly whenever I had an issue of a problem doing something, or as was more likely the case, whenever I screwed something up, the Learnupon support were there to save the day and provide a solution.

Ulemper:

At the start (I am with them over 5 years now) I didn't like the e-commerce side but it was significantly improved over time and most importantly, an integration was created to work with Shopify and Zapier which has really transformed my business.

Admin-Friendly Platform with Great Customer Support

Kommentarer: With a tight timeline to move off of our previous platform, we found the LearnUpon team to be extremely accommodating. Our onboarding & implementation specialist went above and beyond to dedicate additional training and support hours for our team, and helped us get up-and-running on the platform in record time. Their technical support team is extremely responsive and helpful, as is our dedicated CSM. While the platform itself may not be the most robust in the LMS space, I find their UI to be very clean, easy to navigate, and has all of the standard functionality that any good LMS should. This is a great platform for L&D professionals that are just getting started with an e-learning training program, and/or platform Admins that don't want to get bogged down with regular backend LMS maintenance.

Fordele:

The LearnUpon platform is very easy to get started on; we had a quick turnaround to make from our previous vendor platform, and were able to get up-and-running in less than three weeks. Their multi-portal capabilities have made it fairly easy to manage our customer, employee, and partner training programs on one platform, while still being able to create unique learning experiences for our three audiences. Their Salesforce integration allows for automated user management (which is especially value to smaller enablement teams like ours), and has given us the ability to create fairly robust Salesforce reports and dashboards based on learner activity. Customer support is, by far, one of the biggest advantages to working with LearnUpon. We've had a fantastic sales and onboarding experience, and their CSM and their technical support teams are extremely responsive and thorough. The UI itself is very clean and modern, and I find it to be fairly user-friendly from a learner perspective.

Ulemper:

The capabilities of "Manager"-level users (a permission set that sits between and Admin and a Learner) are a bit limited. The learning path user experience is not the best, but is something that is on their product roadmap to improve. Not necessarily a drawback for us, but the platform UI is not customizable beyond branding and colors, and some additional settings that can be toggled on and off (like gamification, for example), so if you're looking for a platform that is highly customizable, this probably isn't a good fit for you.

Wonderful product and customer service

Kommentarer: We have a LOT of users that access our certification courses in LearnUpon. Some days we have over 1000 users logging in. This was a big undertaking for our company to switch our LMS provider. To be honest, the implementation and subsequent usage of LearnUpon could not have gone smoother due to the customer service response and the step by step collaboration they provided for us. This was a very seamless and efficient experience for USA Football.

Fordele:

The best part of this software is the customer service. I have used several LMS products in my career and, while LearnUpon is very user friendly and has many helpful options, the learning curve for implementation and use was made very easy with the customer support team.

Ulemper:

The parts that were least likable about this software was perhaps the limited ability to change default settings. However, it appears that LearnUpon has taken this into account and are now working on some updates to the software that better align with our needs.

Excellent LMS!

Kommentarer: This is perhaps the best experience I've ever had with a new product roll out. The customer service is leaps and bounds over any other company I've ever worked with.

Fordele:

We love the ease of use and the clean UI. It was really simple to jump in and start setting up our portal and when we got hung up they offer tons of resources to help you out. On the off chance that I couldn't find the answer, the LU team has always quickly answered me and I don't believe I've waited over a few hours for an answer from them.

Ulemper:

The certificates are a little wonky, but I've been assured they are working on an update for this feature.

eLearning for our Customers

Fordele:

We are currently utilizing LearnUpon for both internal and customer-facing coursework at our company. The learning portals is a great way to separate these courses. I will say the support is by far my favorite thing - every time my dept has had an issue our CSM and support assignees were quick to jump on a call, respond to an email, and even followed up to make sure we were happy. Top notch.

Ulemper:

I do wish there was an easier way to showcase which courses should be taken before other courses - we are constantly adding courses and want to make sure the most useful learning paths are still displayed front and center. Prerequisite courses would be a nice feature (IE - Course A must be completed before Course B even appears. Or even better, course B appears but clearly states course A must be completed first.

Easy to use for admins and learners alike

Kommentarer: LearnUpon was easy to initially set up and easy to use. It allowed us to scale our training and provided continuity of service during the pandemic

Fordele:

What I like best about LearnUpon is that it has all of the function we need, but it is never cumbersome to use.

Ulemper:

There is nothing that stands out as something I dislike

Great ROI from LearnUpon & Postive User feedback

Kommentarer: LU has enabled Eason to deliver impactful skills development modules and critical knowledge-building interventions with assurances on accuracy and consistency across our store-based workforce. This is achieved without any demand being placed on critical resource in store to deliver new knowledge and skill to the team. I continue to find the LU solution for Eason represents considerable return on our investment. User feedback on programmes hosted on our LU portals strongly suggest that our employees enjoy the learning experience on offer.

Fordele:

With a workforce in excess of 1,000 employees, many of whom have worked with Eason for over 15 years, almost all staff whether 'tech-savvy' or not, have found our LearnUpon portals to be easy to access, navigate and use. LearnUpon have made it easy to customise the look and feel of the portal with corporate colours and branding. This has helped to establish online learning within Eason as part of our overall L&D strategy and demonstrates to our teams that the organisation is making strong investment in the development of our people through elearning methodologies. Finally the support offered by the LearnUpon team means that any issues or requirements are addressed and resolved; far sooner than expected in terms of time, whilst also exceeding expectation on the practicality and usability of solutions offered.

Ulemper:

Very little. Perhaps some additional reporting criteria would be useful when tracking progress across numerous user groups.

A Great LMS - with an attractive User Interface

Kommentarer: The versatile training platform allows our employees to log in and view training material remotely on any device. New material can be uploaded in a matter of minutes. Easy to follow formats keep the learner engaged and on task. The easy-to-use Dashboard make navigation simple. A great product, I would promote to anyone.

Fordele:

Pros: Overall management, ease of use, functionality at all levels are major time-saving benefits. Being able to brand our company makes even our newest employees feel like they are rally part of something bigger. As an administrator, the ability remote connection from anywhere is amazingly effective. The Customer Support is Outstanding. Using Learning Paths for step-by-step training has simplifies the learning process.

Ulemper:

Occasional glitches with new user log in. However, any issues that have come up over the years were immediately corrected by tech support.

So happy we found LearnUpon!

Fordele:

We like the clean look of the platform as well as the ability to customize many features for our clients. Our experience with LearnUpon has been great - LearnUpon is user-friendly, everyone I've interacted with on their team over the years has been very responsive and helpful, and we appreciate that they are continuously making feature updates and rolling out new options for their customers.

Ulemper:

No real complaints but if I had to nit-pick, some of the default settings when we initially signed up limited the user experience but many of these small issues have since been updated and were a bit different from how an LMS is typically used.

The perfect LMS for commercial training companies

Kommentarer: I highly recommend LearnUpon to any training company serious about providing its customers with a superb eLearning experience. We invested heavily in developing stunning eLearning content and needed an LMS to match. After six months of trialing countless different systems I was losing hope of finding one, then I discovered LearnUpon and haven't looked back. I don't feel like I have just bought a product, I feel like I have entered into a partnership with a highly skilled, ambitious and professional team of LMS experts. They're a young, vibrant, ambitious team who definitely put their customers at the very centre of what they do. They understand that their customers aren't buying a system, they're buying a means for taking their eLearning products to market. I believe that you can only be as good as your worst supplier - since adopting the LearnUpon LMS our customers and their learners have gained much added value and overall a superb eLearning experience. We use LearnUpon to provide direct access to our eLearning to end-users and we also provide our larger clients with a branded portal on the system so they can administer and manage their staff's access to our eLearning courses. It works perfectly in both cases.

Fordele:

Great customer portal functionality, with really smart branding and white labeling options Intuitive, versatile, smart and affordable. Really easy to use and maintain.

Ulemper:

None. It does everything we need it to do and more. Our eLearning courses are relatively short (60-90 mins). I therefore cannot speak for how well it would work with heavier courses, although I see no reason why it wouldn't be just as good.

The best LMS for our needs

Kommentarer: We went with LearnUpon after doing extensive research. They came up top in terms of value for money, having the features we needed, user-friendliness and support. I was concerned that it was too good to be true having had disappointing experiences with LMS's in the past which promise the world then deliver much less than what we expected. With LearnUpon the interface is extremely user-friendly and allows you to upload anything you need whether that be a SCORM module, PDF, video, pictures etc.. The best part is you can customise everything at any time on your own for no cost. If you want to change a banner, welcome message, course description, sign-in screen or store details; you can do so immediately without putting in a build request and waiting for support to get back to you. If you do need support they are always happy to help and guide you every step of the way. We also had to transfer thousands of enrollments from our previous LMS and I had concerns about the transition. The support team at LearnUpon went out of its way to meet our requirements and the few custom builds we required were handled brilliantly with little fuss and at very reasonable rates. They provide extra features we actually use like multi-language platform support, batch uploads and detailed custom reports. With LearnUpon we received an excellent product, within budget and with excellent support along the way. I couldn't be happier with our decision to select them as our LMS.

Intuitive & Excellent Support

Kommentarer: As we have been converting live training sessions to digital courses, LearnUpon has made it easy to create standardized, professional, and thorough training courses.

Fordele:

LearnUpon is extremely intuitive. After just a few days of working with it, I already feel competent and capable of creating clean, high quality courses. Some of its greatest appeals are the ample opportunities for admins and students to interact through assignments, feedback, and notifications. Additionally, the LU staff has been incredibly supportive and delightful to work with. They pointed me in the direction of plenty of resources to help me fully utilize the features LU has to offer.

Ulemper:

It took more effort to understand the relationship between the library, catalog, and resource uploads, but nothing that couldn't be easily explained or researched.

Excellent Product

Kommentarer: Excellent tool, in knowledge base

Fordele:

Vast knowledge base, and pool of courses.

Ulemper:

Did not come across, and did not compare with other

AWESOME SAUCE

Kommentarer: AWESOME SAUCE

Fordele:

LearnUpon is great in almost every aspect. Very user friendly and easy to work with. All the employees i have worked with are incredible people and i look at as friends now.

Ulemper:

Only thing i would change that they have not done all ready is make the course creator a little more robust.

A constantly evolving simple and cost effective LMS with a second to none support team

Kommentarer: After reviewing three alternative LMS systems and chatting to each provider LearnUpon stood out from the crowd immediately. LearnUpon is simple to use, quick to configure, highly cost effective and scalable to your business needs, you can tailor your subscription level up or down with the needs of the business. Another element I liked about LearnUpon is the constant development and openness to embrace customer feedback to improve the product towards the customers needs. LearnUpon really is a fantastic product and I would recommend it to anyone - before our journey in finding an LMS provider I had no knowledge or expertise in training and now feel competent in the knowledge, support and experience LearnUpon has brought to us here at THMG. Brendan provided a fantastic overview and went above and beyond to answer all of our questions before we agreed to run a trial. Even throughout our trial period Brendan and the LearnUpon team couldn't do enough and the quality, support and level of customer service really is unbeatable and like nothing I have experienced before. Thanks Team LearnUpon!

Easy to use, easy to administer, regardless of the size of employee base.

Kommentarer: Quick and easy administration and reporting. LearnUpon also appear to welcome and act upon client feedback and improve their product accordingly.

Fordele:

The dashboard! I love when an online resource that has lots of functionality provides a dashboard with quick and easy links to the tasks that you typically perform the most. We currently only use a relatively small amount of LearnUpon's functionality so it's great not to have to trawl through all the admin settings to get things done. The reporting is also very useful and easy to navigate.

Ulemper:

I honestly don't have any major issues with the software. In terms of categorising users, I'd like to be able to archive users so I can only see active employees, but I understand why the software presents all users initially.

Easy to Use and Beautiful Interface

Kommentarer: Because our company works remotely from one another, it's been great to use an easy system like LearnUpon that doesn't require us to all be in the same room. Also because we're building and selling fast, I'm grateful that it's easy to use and easy to edit content!

Fordele:

I've used a few different Learning Management Systems before, and this one is the most intuitive.

Ulemper:

Getting up-to-speed on any LMS is tough. Just learning where everything is and how to make edits when you're in the middle of selling and building the next course.

Great features and support

Kommentarer: Amazing support

Fordele:

rich feature set and sophisticated look

Ulemper:

Would like for an option to have default settings, rather than needing to select options for each course/resource

LearnUpon has been wonderful to work with and use!

Kommentarer: We have been using LearnUpon for about 2 years now and I do not have one negative thing to say about the company or the platform. It is extremely easy to use and navigate, and some of the features just surpass what other comparable LMS systems are doing. Working in the leadership coaching field, we deal a lot with customer relations, and LearnUpon has been nothing but a revelation to work with. They are quick to answer questions and get you the help you need, as well as constantly updating and improving the system based on what their customers are looking for and submitting to them. I would recommend LearnUpon to anyone looking for an LMS system.

Great product!

Fordele:

Robust functionality exceeded our needs, awesome support team with great response times, and easy to roll out across the org for different teams to use.

Ulemper:

No major critical feedback. We're happy with the service!

Learn upon has been been a great addition to our service and a breathe of fresh air.

Kommentarer: The independence of uploading our own content that is copy protected. This is a big thing working in the NHS.

Fordele:

The functionality and ease of it is a great positive compared to our old package. The customer service is what is really a great sell for Learn upon. Regardless of the question the team is always so happy help and to send over any training material we need. I would recommend it to anyone and i am confident when using it now as i have had training from very patient trainers form learn upon.