18 års erfaring med at hjælper virksomheder med at
vælge bedre software

Anmeldelser af Drip

4,4 (185)

Om Drip

En del af tusindvis af e-handelsbrands, der ønsker at slippe kraften af deres kundedata løs, kan tilmeldes for at øge omsætningen med markedsføring via e-mail og SMS.

Læs mere om Drip

Fordele:

Their multichannel touchpoints help me to maximize the contact I have with clients and make sure I'm hitting them where they'll actually see me.

Ulemper:

Expensive in the market when compared to other tools and it is burden for freelancers and early stage bloggers.

Bedømmelse af Drip

Gennemsnitlig score

Brugervenlighed
4,1
Kundeservice
4,2
Egenskaber
4,4
Værdi for pengene
4,2

Sandsynlighed for anbefaling

8,1/ 10

Drip har en gennemsnitlig vurdering på 4,4 ud af 5 stjerner baseret på 185 brugeranmeldelser på Capterra.

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Filtrer anmeldelser (185)

Mark
Mark
Owner | Sales | Project Manager i USA
Bekræftet LinkedIn-bruger
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Drip is the best email/marketing automation software on the planet! I know as I have tested them all

5,0 for 7 år siden

Kommentarer: Drip integrates with just about everything and it is pretty easy to use. The future of marketing from your website is "website personalization" which will create a unique experience for each and every person. Your business also needs to track prospect/customer activity across multiple channels and deliver a customized experience. Nothing makes me leave a website faster than when a website asks me to download something i have already downloaded. The days of one size fits all marketing have come and gone. With Drip, and a few 3rd party apps, I believe you can deliver an online experience like no other that will surely get you noticed and help you stand above your competition.

Fordele:

Drip is the dream marketing software I was dreaming of back in 2012 when I first started with another expensive email/marketing automation platform. Out of the box, Drip doesn't need 3rd party apps to format data like making sure names are capitalized. I am a marketing automation geek, and Drip allows you to add just about any other type of marketing software layer like surveys, onsite retargeting, send text messages, and even integrate Facebook messenger and Facebook ads just to name a few. (Some 3rd party apps required) Using Drip and a few items I mentioned above, you can passively profile and lead score all of your prospects to see: - which ones are hot (Drip can send an email to your sales team so they make contact), - which ones are still in research mode (send these leads more content to help them make a decision via email, SMS or a Facebook message), - and which ones are just tire kickers. No sense running paid ads to tire kickers, right? You can even personalize your website so that people who downloaded your freebie, don't get asked to download it again. That is powerful! (3rd party app needed) I have moved all of my clients over to Drip from 3 other platforms and we are seeing much better results. If you are considering email & marketing automation automation software for your business, take a good look at Drip. They have a certification program, so you might want to check out graduates to lend you a hand if needed.

Lucas
CEO i Brasilien
Markedsføring og reklamer, 2-10 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

ok, but looks like it has no UI updates or improvements in the last 2 years

4,0 for 2 år siden

Kommentarer: it's been a good two years, the tool is very reliable, but it's just not worth the price compared to the competition. it is slower, difficult to handle and to create automations.

Fordele:

reliable, good segmentations and data processing possibilities.

Ulemper:

too expensive, UI not so good, constantly slow.

Svar fra Drip

for 2 år siden

Hi Lucas I'm glad you've had two good years with Drip and find it very reliable. The UI is a focus area for us. Most find it really good. But we are always open to hearing constructive feedback from customers - thank you for that, Lucas. I wish you Happy Holidays. Best regards, Sebastian from Drip.

Eugen
Java Consultant i Rumænien
E-læring, 11-50 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

State of Drip - post LeadPages acquisition

1,0 for 6 år siden

Kommentarer: Drip used to be great. Really great. I've been with them since the very early days and I never had any problems. Plus, their support was excellent.
Unfortunately, after the LeadPages acquisition, things started getting progressively worse. Not right away, but slowly, automation started failing, workflows would get stuck, or simply not fire for no particular reason, etc. And support times got slowly worse until the crazy point we're at today, with support getting back with feedback after more than a week almost each and every time.
I never thought I'd be writing a negative review for Drip of all things. But, here I am, planning my migration.

Fordele:

The automation is top-notch. When it works.

Ulemper:

The automation simply doesn't work all the time. For now particular reason, workflows get stuck, or just don't fire. Tags get applied twice. And support is, well, they're just not there. The support wait-times on my last few issues was litteraly always 8-9 days until the first answer from them.

Svar fra Drip

for 6 år siden

Hello, Eugen, Thanks for putting your trust in Drip these past few years and for taking the time to tell us about your experience. The truth is that we¿ve been growing pretty quickly this past year, and our own growth kind of outgrew our support britches for a little while. That being said, we¿ve been busy expanding our support squad. While support had previously been offered from 9 am ¿ 5 pm, M¿F, we¿re now helping people an extra 20 hours per week from 7 am ¿ 7 pm, M¿F. This has cut our support response time significantly, and our No. 1 aim is to help answer everyone¿s questions well within the 24-hour mark. We don¿t ever want people to feel like they¿ve been left hanging, and we¿re sorry you¿ve felt some pangs as we grow. We haven¿t been seeing any issues on our end in regard to automations working, but we¿re hoping that we¿ll be better able to answer your concerns with our extended support. Thanks again for your review and for riding along with us as we grow.

Steven
Content Creator i USA
Medieproduktion, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

A big jump forward in my business!

5,0 for 4 år siden

Kommentarer: Excellent. I need data to survive and I need to know what my customers are looking at. I can segment things, see which headlines work best, and give my customers a better product.

Fordele:

Numbers don't lie. Data is king, and Drip gets me the data I need to reach my audience, particularly as an established business with a large email list. The bigger you are, the easier things run through Drip.

Ulemper:

It takes some getting used to when creating workflows and automations, but it's no more difficult to use than any other product out there.

Bekræftet anmelder
Bekræftet LinkedIn-bruger
Markedsføring og reklamer, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
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A good ecommerce email system, but not without some flaws

4,0 for 4 år siden

Kommentarer: Drip was not an easy switch from MailChimp. I will probably go back to MailChimp pretty soon.

Fordele:

Drip is a good ecommerce email system, particularly for Magento. It's relatively easy to set up automations and manage ecommerce contacts, purchases, and other data. It's similar to other email platforms in terms of set up, templates, and flexibility.

Ulemper:

The demo made it seem like the integration with Magento was the easiest thing in the world, but there were several hiccups at launch. The reporting leaves a lot to be desired, and the automations don't work as seamlessly as I'd like.

Ray
CMO i Canada
Ejendomshandel, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Drip is for drips!

2,0 for 5 år siden

Kommentarer: We use drip to reach out and connect with Jigglar users to showcase new marketing templates and let them know about upcoming training events etc. We like to connect via email with our people each day. Sadly, Drip is totally underwhelming and getting involved was a big mistake.

Fordele:

I like the fact you can schedule a second email that only goes to recipients that didn't open the first email. Apart from that, there are plenty of other email products around with Drip's features

Ulemper:

1. The product is glitchy with lots of bugs and definitely NOT ready for market. 2. The 'error please refresh' message is constantly appearing 3. After copying and pasting or trying to set up a hyperlink, the site often freezes 4. I can only set one hyperlink per email 5. Despite following instructions like formatting images to the correct size images or justifying images to the left they still come out floating in the middle 6. Support is terrible. When a Drip support team member eventually gets back to you (usually takes days) all they do is ask dumb questions.

Brian
Owner i USA
Hotel og restauration, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Drip automates our email flows

5,0 for 4 år siden

Kommentarer: Slow start due to steep learning curve, but very capable and advanced once mastered.

Fordele:

We use Drip for always-on campaigns, like our website's lead magnet. In fact, creating an attractive lead magnet for our site was super easy to do.

Ulemper:

There is a learning curve for both terminology, and how to set up campaigns and workflows. But once you get the hang of it, it's a really advanced software.

Carlos
Director of Design and Development i USA
Design, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

A serious contender as an ecommerce CRM

5,0 for 5 år siden

Kommentarer: It has been great. The CRM is truly geared towards Ecommerce and there are many ways you can configure the platform for your specific needs.

Fordele:

I really like the concept behind it. The interface is intuitive and easy to use even for new users. You can configure your campaigns in many different ways and you can know with details what people are doing on your website and what emails are they reading.

Ulemper:

The email creator isn't very easy to use. I prefer other interfaces that are more polished. Also, if you aren't using their forms you cannot get statistics into your website.

Shauna
CEO i USA
Markedsføring og reklamer, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Drip was too hard to use

3,0 for 6 år siden

Kommentarer: Saw great reviews for Drip so got it set up for a client. After about 3 months, no one on the team wanted to use it anymore. The dashboard isn't the most intuitive and setting up automations was a clunky experience at best.

Fordele:

Good deliverability. Emails easy to customize.

Ulemper:

The dashboard isn't intuitive. All team members found themselves confused when setting up automations, which is the core reason for us to have this kind of software.

Edward
Edward
Affiliate Marketing Specialist i Italien
Bekræftet LinkedIn-bruger
Markedsføring og reklamer, Selvstændig
Har anvendt softwaren til: Gratis prøve
Anmelderkilde

Elevate Your Engagement Through Automated Emails with Drip

5,0 for 2 år siden

Kommentarer: Drip email marketing is a great way for businesses to maintain relationships with their customers. Drip campaigns are automated emails that are sent to customers over a period of time. The goal of drip email campaigns is to provide customers with valuable content that will help build trust and loyalty in the business in a fast and easy way.

Fordele:

There are some key qualities that make them stand out from the competition: workflows, rules, and campaigns. Workflows allow marketers to set up automated sequences of emails that are sent when triggered by an event or user action. This helps ensure that customers receive targeted messages at the right times, driving engagement and sales. With easy-to-use visual workflow builders, it’s simple to get started with creating powerful automation sequences in no time. Rules provide businesses with greater control over how they interact with their customers. They can be used to trigger events based on customer behavior such as abandoning a cart or signing up for a newsletter subscription. Campaigns are beneficial because they can be personalized, allowing businesses to tailor emails to best fit the needs of their customer segment. They also enable businesses to nurture leads by sending out timely and relevant emails, allowing them to convert more leads into sales.

Ulemper:

Despite its widespread appeal, it isn’t designed for everyone. Instead, Drip has a steep learning curve and is tailored toward an expert audience.

Svar fra Drip

for 2 år siden

Hi Edward Thank you for your review. We appreciate that! We are happy that you find so many of our features useful. Best regards, Sebastian from Drip

Luis
Owner i USA
Logistik og forsyningskæde, Selvstændig
Har anvendt softwaren til: Gratis prøve
Anmelderkilde

Drip will help your Marketing for your Business

4,0 sidste år

Fordele:

I liked the fact that it would communicate and market your business all at once.

Ulemper:

The price was a little high for a software that promises to reach pit and connect you with future customers.

Bekræftet anmelder
Bekræftet LinkedIn-bruger
Informationsteknologi og -tjenester, 201-500 medarbejdere
Har anvendt softwaren til: Over 1 år
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Drip has the most powerful automation to grow your bussiness

4,0 for 4 år siden

Kommentarer: Drip is excellent platform for E-commerce business. We can create landing pages, email templates , sign up forms, workflows all at one place. We can start using drip from $19 per month.

Fordele:

Drip automation and Workflows are best in the industry. We can download and select pre-built workflows from their library and can edit before going live. We can select any pre-built email template from their library or we can use drag and drop feature to create responsive email templates. The drag and drop feature for creating Email template is excellent.

Ulemper:

The support team takes more time to solve your issue. Drip pricing goes upto $1500 per month. User interface is outdated must be redesign.

Bekræftet anmelder
Bekræftet LinkedIn-bruger
Detailhandel, 2-10 medarbejdere
Har anvendt softwaren til: Gratis prøve
Anmelderkilde

Best In Email Automation

4,0 for 6 år siden

Kommentarer: Drip helped our company get good cart abandonment and welcome series in place in an easy way. The tracking and integration with Shopify was very easy. And we are already generating sales with drip in the first week. We are ready to start tagging and segmentation and will report back on another review when that is completed.

Fordele:

Hi I am currently setting up Drip and have had about 1 week with it and can give my initial 2 cents. I really like how many things you can do if you are willing to put in time and some effort. The integration is easy with many shopping carts and other apps, and the segmentation is very advanced. It is how these segmentation work together with the Email workflows helps make it easy to craft automated emails at every step of buying process. From ecommerce cart abandonment to sending one off emails , to sending out win back campaigns everything seems like it is possible with Drip. The email editor is easy to use and the templates give you enough to get going. I imagine more people use regular html emails with Drip.

Ulemper:

Drip is a tool and it is how you utilise that tool is what you will get out if it. Drip does not hold your hand and offers everything you need for a successful email marketing but what is there in terms of the editor is fairly basic. It gets the job done but I wish for a more robust features like bringing in product by name into the emails.

Jeremy
Jeremy
Creative Director i USA
Bekræftet LinkedIn-bruger
Markedsføring og reklamer, 201-500 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

A day to learn. A lifetime to master.

5,0 for 6 år siden

Kommentarer: Overall, the whole thing has been great: cost, customer support, and the general system.

Fordele:

I love that Drip is simple enough for someone with no marketing automation experience to pick up and use pretty easily. But that, once that initial hurdle is conquered, there are incredibly advanced features, as well. I have barely scratched the surface of what it can do, but I know that it'll be quite a long time until I figure it out all. However, along the way, I'll have exactly what I need to do the basics, and don't need to hire someone to do it for me.

Ulemper:

The analytics take a bit to dig into, sometimes. They're on so many screens, so it's hard to decipher some of the more insightful information. Also, the workflows aren't always the most intuitive things, but simple tutorials are helping with that. It's better than most other systems.

Ravi
Ravi
Executive Coach & Owner i USA
Bekræftet LinkedIn-bruger
Professionel udvikling og coaching, Selvstændig
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Amazing value, feature rich!

5,0 for 6 år siden

Kommentarer: Overall I am super happy with Drip and would recommend it to others, even those who are NOT tech savvy!

Fordele:

Drip is a marketing automation platform, not just an email distribution system. It does so much more than send email blasts. It helps you qualify and nurture leads, leading to a better experience for your customers and you!

Ulemper:

It takes a while to learn how to use all the features, specifically the rules, workflows, tags and custom fields. However, once you learn the basics, it's simple to maintain.

Jonny
Founder i Storbritannien
Markedsføring og reklamer, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Comprehensive software!

5,0 for 4 år siden

Kommentarer: Cool. It's way better than Active Campaign! Early days, but looking promising!

Fordele:

Nice drag-and-drop templates, and an intuitive user interface. Also seems more reliable than AC was.

Ulemper:

It's occasionally buggy with our RSS feed Also, the reporting sucks, as it's a whole day before analytics appear after an email send

Bekræftet anmelder
Bekræftet LinkedIn-bruger
E-læring, 2-10 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Drip: Best overall e-mail automation platform for mid-range businesses and marketers

5,0 for 6 år siden

Kommentarer: Good stuff, remarkably helped my business automate transactional emails and grow. It just works.

Fordele:

Drip is an excellent mid-grade option for marketing automation. Here's the long and short of it: Most people think they need fancy all-in-one automation solutions that include web, shopping carts, etc. But those needs are all better served by better platforms. Drip does one thing and one thing well: E-mail. This is where you really need proper automation. And the Javascript snippets allow you to properly integrate with everything else. Unless you're scaling up to the Hubspot level, Drip is your best bet for email and marketing automation.

Ulemper:

The tracking links Drip uses to track user behavior have the nasty side effect of triggering virus software on some people's email programs, not even allowing them to go through links. This is a major software flaw and should be addressed.

Bekræftet anmelder
Bekræftet LinkedIn-bruger
Design, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

My sales team LOVES this software!

5,0 for 5 år siden

Kommentarer: Overall, our sales have gone up, our client engagement is high, and our team actually likes using the software - it's been a win/win/win/win/win from the beginning!

Fordele:

My sales team absolutely loves this software! Setting up email campaigns and keeping in touch with clients has never been easier for them. Before, it was a daunting task and seemed to take weeks just to initiate a simple campaign, but with Drip, it was done in a matter of hours. The system is intuitive and has increased our client engagement significantly.

Ulemper:

There's nothing to dislike. The team loves using it, and our clients are interacting with us more than ever! I can't find a downside.

Gustaf
Gustaf
Head of Growth i Sverige
Bekræftet LinkedIn-bruger
Informationsteknologi og -tjenester, 11-50 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

The best alternative when building your own stack

4,0 for 6 år siden

Kommentarer: Does everything you want without delay. Extremely easy to setup with zapier to connect with the rest of your stack. Customer Success is also always helpful – I truly recommend this service.

Fordele:

Ease of use, ease of set up, has all the functions you need without getting too complicated. Works as intented every time. Setting up a next meeting.

Ulemper:

Dashboard isn't very useful and the total lack of conversion source distribution. Direct integration with google analytics would add a lot of value.

Lauren
Lauren
Founder of Digital Marketing Company i USA
Bekræftet LinkedIn-bruger
Markedsføring og reklamer, 2-10 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Email marketing software focused on what really matters

5,0 for 6 år siden

Fordele:

(1) Dynamic content for easy personalization (2) Drag + drop workflows that are really easy to use (3) Text-based emails for stellar delivery

Ulemper:

Honestly, not much! I LOVE Drip and recommend it to every client it's right for.

Bekræftet anmelder
Bekræftet LinkedIn-bruger
Hovedkontor, Selvstændig
Har anvendt softwaren til: 6-12 måneder
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Used to Love Drip

5,0 for 6 år siden

Kommentarer: I haven't ever had a bad experience with the software and it always worked as it should, but the focus from support is directed entirely toward eCommerce.

Fordele:

I switched to using drip as a small business consultant for the visual automation, ease of use, the free account (up to 100 subscribers), CRM and contact tracking, but over time they shifted their marketing and support entirely to be used as an eCommerce CRM.

Ulemper:

I am not eCommerce so while I could continue to use their software, they clearly aren't marketing or improving their software to support my needs. There are other leading CRMs and email marketing platforms that I'd recommend for someone who will not be working in an eCommerce field.

Joe
Joe
Leader i USA
Bekræftet LinkedIn-bruger
Markedsføring og reklamer, Selvstændig
Har anvendt softwaren til: Over 1 år
Anmelderkilde

I love Drip

5,0 for 6 år siden

Kommentarer: Their customer service is among the best online. I know the reps by name and they are playful and helpful.

Fordele:

I've written entire articles on the subject. https://medicalmarcom.com/medical-device-marketing/drip-versus-aweber/

Ulemper:

The rules and workflows aren't as intuitive as I'd like. Sometimes I have to open multiple windows to track everything.

Atilla
Atilla
Vice President i USA
Bekræftet LinkedIn-bruger
Forlagsbranchen, 2-10 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Robust email marketing automation

4,0 for 6 år siden

Kommentarer: Drip enables us to send out timely emails (both marketing and transactional) to the right person on our list at the right time.

Fordele:

First of all, customer service has been fantastic. It's also great how it can work together with a number of third-party software when needed. I also love the the feature that you can have multiple accounts on the same plan (if you own more than companies) without having to open a separate account for each.

Ulemper:

At first graphical email was not a native capability but that is no longer the case.

Mike
owner i Canada
Musik, Selvstændig
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Fantastic for your mailing list

5,0 for 4 år siden

Fordele:

I love the tagging system. It makes it super easy to find people inside of your account. I also really enjoy the workflows

Ulemper:

I wish you could split test headlines using their legacy email templates

AJ
Founder i Nederlandene
Informationsteknologi og -tjenester, 2-10 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

The Best Email marketing app for the price!

5,0 for 7 år siden

Fordele:

If you've used any email autoresponder system in the past you know that they can be very complicated and to get the most out of the systems normally requires some behind the scenes hacking. Drip is a refreshing alternative! Similar features and functionality as you'll find on apps that cost 5-10x the price, intuitive drag-n-drop campaign builders, amazing segmentation options and some really useful javascript extensions make this a great tool if you're focused on lead generation and then maximising your email marketing ROI.

Ulemper:

The few times we've needed to contact support we've found the team to be a bit hit and miss - sometimes you get the right answer straight away, other times you need to chase and escalate. The actual software itself is great though and thankfully we've not needed too much support so far.