18 års erfaring med at hjælper virksomheder med at
vælge bedre software

Om QT9 QMS

Centralize & connect document control, CAPA's & training with 25+ modules in QT9. Automate FDA & ISO compliance. Start a free trial.

Læs mere om QT9 QMS

Fordele:

The software has all the key modules for operating Quality, Maintenance, Safety, Training and Engineering Change Requests for a fraction of the cost of more expensive systems with less modules.

Ulemper:

The collaboration feature was a little difficult to implement for our organization as we didn't find that it was very intuitive.

Bedømmelse af QT9 QMS

Gennemsnitlig score

Brugervenlighed
4,6
Kundeservice
4,7
Egenskaber
4,5
Værdi for pengene
4,7

Sandsynlighed for anbefaling

9,0/ 10

QT9 QMS har en gennemsnitlig vurdering på 4,7 ud af 5 stjerner baseret på 95 brugeranmeldelser på Capterra.

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Filtrer anmeldelser (95)

Dexter
Dexter
QA Document Speacialist i USA
Bekræftet LinkedIn-bruger
Madproduktion, 201-500 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Highly customizable and efficient eQMS

5,0 for 2 år siden

Kommentarer: QT9 is a very solid and dense software that can be tailored to the needs of any business. User access and admin controls are very deep and easy to use. The module and workflows are plentiful, and while they can be intimidating to implement, once you dig in a really understand what the software features can do, the reward is high as the software is able to create and track so much.

Fordele:

The ability to creature user defined fields that could be tailored specifically to the record of document that was being created in the system was extremely useful when transitioning from established Quality processes from our previous paper-based QMS to this electronic software.

Ulemper:

Implementation was a bit of a challenge. While we did have support from the developer and implementation team, the training seminars available were not nearly as helpful as simply diving into the sandbox environment and see what the system could actually do.

Svar fra QT9 Software

sidste år

Dexter - Thank you for the 5-Star review! We are happy to hear you have been able to tailor the platform to meet your needs. I will pass the feedback onto our team on the training seminars.

NICOLE
Quality and Warranty Coordinator i USA
Maskin- eller industriingeniørarbejde, 501-1.000 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

QT9 Review.

5,0 for 4 måneder siden

Kommentarer: My experience with your product has been positive. I appreciate its features and functionality.

Fordele:

Overall, I really like your product. Filtering information, and generating reports is simple.

Ulemper:

I’ve noticed that the system can be slow at times. Additionally, it would be helpful if we were notified in advance about any fields that are going to be removed.

Svar fra QT9 Software

for 3 måneder siden

Nicole - Thank you for the 5-Star review! We are happy to hear you like the filtering capabilities. Your speed issue could be caused by a handful of factors. Please do not hesitate to reach out to our customer success team to test some solutions. Please reach out us if we can help with anything.

Nacaro
Dir of Compliance i USA
Luft- og rumfart, 201-500 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Limited Flexability

3,0 for 5 år siden

Kommentarer: To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and pass our QMS audits, but for the power user like myself that wants to extract detailed performance data you’ll have to extract the data and pull it into excel and manipulate it to get metrics you need.
What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in.

Fordele:

Ease of rolling out the product. Built in forms are helpful for a beginner. There are some features if you dig into the settings that allow you minor custom uses. The Calibration and Prevenative Maintenance Modules are promising and somewhat helpful. The document control module has worked well for us.

Ulemper:

1. the biggest disappointment - No customability of modules and forms. Lots of tabs on the nonconforming product and corrective action forms and you cannot get rid of the tabs you do not need, You cannot even hide the tabs. Absolutely no customization to tailor to your organization. 2. No email reminders if you have overdue actions pending, you’ll have to look at the database daily. 3. No filtering of overdue items in perato analysis. You can filter: Open Items, Closed, Rejected, Submitted and deleted but nothing to tell you if an item is past due. No email notifications if an item goes past due. You can only disply the entire reports that are overdue. 4. Ad Hoc Reports are Lackluster for reporting performance data analysis (Perato Analysis, Bar Graphs, Line Graphs etc) Nothing here to help you determine how effective or ineffective your QMS is. 5. If you have more than one process approver (Risk, CA’s, NC’s etc) and one of them approves the action the other approvers cannot go back and make changes. Your locked out. I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over. 6. Only exports to CSV files not Excel .xlsx extensions 7. Internal audit module - build a schedule only. No prefilled forms to use, no form development capabilities.

Svar fra QT9 Software

for 5 år siden

Hi Nacaro As soon as we saw the review, we had our team personally reach out to you. 1. Customizability: Unlimited custom fields are quick and easy to setup. Tabs cannot be hidden it is like an economy car vs a luxury car. The features are included. 2. Emails: QT9 automatically sends email reminders and overdue notifications to the responsible parties and/or administrators. 3. Filtering: Each individual user can customize their dashboard grids for each module to filter and display the content you want to see. It sounds like you have the "Status" column hidden. 4. Ad Hoc Reports: We include customizable filters for all canned reports and a customer report generator to create any report you could need for measurement. 5. Approvers: Simply change your settings to require 2 or more approvers. 6. Exports: We export to a universal CSV that can be easily be opened in Excel & other programs. 7. Audit Module: During implementation you build an electronic form and you attach related files.

Nick
Quality Engineer i USA
Medicinsk udstyr, 51-200 medarbejdere
Har anvendt softwaren til: Over 2 år
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QT9 QMS- Review

5,0 for 4 måneder siden

Fordele:

Everything you need for your QMS all in one package. Easy to use. Awesome customer service and support.

Ulemper:

There is nothing I do not like about QT9.

Svar fra QT9 Software

for 4 måneder siden

Nick - Thank you for the 5-Star review! We are happy to hear you like everything in one package along with QT9's customer service and support. Thanks again!

Kenneth
Production manager i USA
Flyselskaber/luftfart, 51-200 medarbejdere
Har anvendt softwaren til: Over 1 år
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QT9 review

4,0 for 4 måneder siden

Kommentarer: Ok, once I figured out how it all works

Fordele:

Organization of all my docs, in one place

Ulemper:

The learning phase, I didn’t have the time to play around with it before I had to use it. That’s more of a training issue here.

Svar fra QT9 Software

for 4 måneder siden

Kenneth - Thank you for reviewing QT9 QMS. We are very sorry to hear you have not had a positive experience. Please do not hesitate to reach out to our customer support and training teams. They are available to help make the learning phase easier. Feel free to schedule a 1:1 meeting with them. We want to make it easy for you and your team to use QT9 QMS.

Devin
VP of Supply Chain i USA
Sundhed, helse og fitness, 201-500 medarbejdere
Har anvendt softwaren til: Over 2 år
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Excellent QMS

5,0 for 4 måneder siden

Fordele:

QT9 as a QMS has helped to digitize many processes that would otherwise have been handled through paper documentation. This gives greater control and traceability and is especially helpful during regulatory Audits allowing us to show that we have processes in control.

Ulemper:

The inability to communicate with other data systems.

Svar fra QT9 Software

for 3 måneder siden

Devin - Thank you for the 5-Star review of QT9 QMS! We appreciate you taking the time to share your positive experience.

Oran
Quality Assurance i USA
Flyselskaber/luftfart, 201-500 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

All-in-one QMS!

5,0 for 4 måneder siden

Kommentarer: Overall experience is quite positive. Much of the information I need in in one place.

Fordele:

I like the all-in-one functionality of QT9.

Ulemper:

Like all programs there is a learning curve if you want to make the best use of the capabilities. But even with that, there is ample customer support and training available.

Svar fra QT9 Software

for 4 måneder siden

Oran - Thank you for the 5-Star review of QT9 QMS. It is great to hear you like the functionality and have had a positive experience. We appreciate you taking the time to share your positive experience.

Jesse
Quality Assurance i USA
Maskin- eller industriingeniørarbejde, 201-500 medarbejdere
Har anvendt softwaren til: Over 2 år
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QA/Certifying Agency Specialist

5,0 for 4 måneder siden

Kommentarer: The system is great. Runs a little slow sometimes, but in all it is great

Fordele:

Storage and reminders of documents has been beneficial.

Ulemper:

A little more flexibility with creating own fields would be great.

Svar fra QT9 Software

for 3 måneder siden

Jesse - Thank you for the 5-Star review of QT9 QMS! We appreciate you taking the time to share your positive experience.

Jeffrey
VP Operations Heating Steam i USA
Maskineri, 51-200 medarbejdere
Har anvendt softwaren til: Over 2 år
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VP Operations Heating/Steam Divisions

5,0 for 4 måneder siden

Kommentarer: My experience has been fantastic! I love QT9!!

Fordele:

It's a one stop shop! All of my QMS documents and processes are in one place

Ulemper:

Could be a little more flexible with the way you can adjust for each style of business

Svar fra QT9 Software

for 3 måneder siden

Jeffrey - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you are able to use QT9 QMS as a one stop shop. We appreciate you taking the time to share your positive experience.

Glorian
Training Coordinator i USA
Flyselskaber/luftfart, 51-200 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

One stop shop!

5,0 for 4 måneder siden

Kommentarer: It is a one stop shop for managing a tracking audits and training.

Fordele:

Ease of implementation. Customer support and available training.

Ulemper:

Timeouts. It does not autosave progression lengthy audit tasks.

Svar fra QT9 Software

for 4 måneder siden

Glorian - Thank you for the 5-Star review of QT9 QMS! We are happy to hear that implementation was easy, and you have had a positive experience with our customer support and training teams. Please reach out to us if there is anything we can do. Thanks again.

Angie
Quality Manager i USA
Maskin- eller industriingeniørarbejde, 11-50 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

QT9 Software Implementation

5,0 for 2 måneder siden

Kommentarer: [sensitive content hidden] has been with us every step of the way, giving great instructions for implementation, and allowing us to hit our timeline goals!

Fordele:

The functionality of each module with all of the designation settings behind the scenes is really awesome!

Ulemper:

Data Sync is a little complicated, but once working, is a great tool.

Svar fra QT9 Software

sidste måned

Angie - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you like the functionality of all the modules included. Feel free to reach out to our team if you need help with anything. Thanks.

Kristian
React Developer i Bulgarien
Computersoftware, Selvstændig
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Work smarter with QT9 QMS

5,0 for 2 år siden

Kommentarer: I am pleased with the product and I use it in my work.

Fordele:

There is an option to customize the system to your unique needs and it can accommodate organizations of all sizes. It is also super user-friendly.

Ulemper:

The initial setup might be a bit daunting.

Svar fra QT9 Software

for 2 år siden

Kristian - Thank you for the 5-Star review! We appreciate you sharing your experience with our team.

Denise
Quality Systems Manager i USA
Medicinsk udstyr, 51-200 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

QT9 pleasantly surprised with ease of this ERP system

5,0 for 4 år siden

Kommentarer: Overall I have to say the training module is by far my favorite. Going from paper in a folder and getting everyone trained and signed off and then having to scan training to files was very time consuming. Now with a few clicks of the mouse training is sent to those who need it with the documents attached, they sign electronically and training records are created in the system. Fast and easy.

Fordele:

This software is very user friendly and easy to use. The help feature and QT9 academy are very easy to follow instructions for anything you are working on in the system. It is very easy to use the , modules and being able to be paperless is awesome especially in the medical device area. Set up for users is extremely fast an simple. Getting reports is fast and accurate.

Ulemper:

Honestly I find all the pop ups every time you do a function a bit overkill, especially if you are doing a lot of entering of new documents. It would be nice if they could shut off this feature. I do wish there was an automatic email alert that when to users a email when they are overdue on training, or a CAR element.

Svar fra QT9 Software

for 4 år siden

Denise - Thank you for the awesome review! It is awesome to hear from happy QT9 customers. We look forward to working with you and your team more in the future.

Jason
Quality Assurance Manager i USA
Forsvar og rumfart, 51-200 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Positive Feedback

5,0 for 3 år siden

Kommentarer: We have been using QT9 for 8 years. It is a great tool for Quality. It is organized, professional and easy to use. QT9 helps tremendously with 3rd party audits. Audits go much faster and smoother with rapid record retrieval.

Fordele:

QT9 is a force multiplier. It alleviates a huge administrative burden on our quality system.

Ulemper:

permission control could be improved to allow view only of all quality records.

Svar fra QT9 Software

for 3 år siden

Jason - Thank you for the 5-Star review! We are happy to hear about your positive experience for over 8 years. That is awesome! Keep us posted if there is ever anything else we can help with. Thank you!

Caylin
QMS Engineer i USA
Telekommunikation, 501-1.000 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Great tool for an effective QMS

5,0 for 2 år siden

Kommentarer: Overall a great experience. QT9 provides great customer services and easy to use modules.

Fordele:

Very user friendly. Several modules link together to make work flow seamless. Customer support is great and always available to help. Most modules have some level of customizable options to fit the needs of various companies and industries. Easy implementation.

Ulemper:

There are a few minor nuances with some modules. However, these can very easily be worked with and do not impact the overall ease of use. Some modules over more degrees of customization than others.

Svar fra QT9 Software

for 2 år siden

Caylin - Thank you for the 5-star review! It is always great to hear from happy customers. We are happy to hear you find QT9 QMS to be user-friendly. Please reach out to us if there is anything we can do. Thanks again.

Mary
Compliance Manager i USA
Madproduktion, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Complete & Easy to Use QMS System - Great Customer Care

5,0 for 2 år siden

Kommentarer: I have been involved in choosing, implementing and using other Quality Management Systems and this has been by far the best experience.

Fordele:

This system has made documentation management of training records to rev controlled SOP's a breeze. The Supplier portal is a great feature. They provide solid training and are very responsive when you have questions.

Ulemper:

It would be nice if it had additional features that apply to Food Manufacturing. It could use an upgraded look and easily customizable reports.

Svar fra QT9 Software

for 2 år siden

Mary - Thank you for the 5-Star review! We are happy to hear about your positive experience with the QT9 Customer Care team. Please reach out us if we can help with anything.

Danielle
Quality Control Engineer i USA
Maskin- eller industriingeniørarbejde, 201-500 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Great management tool

5,0 for 4 år siden

Fordele:

We love the document portal and it's ability to share and collaborate on documents. It has kept our records organized and has brought a level of consistency that was hard to achieve with more manual processes. We also love the support!

Ulemper:

Integrating some aspects of our business into QT9 has been difficult only because our systems were not consistent. There are some features that might just not fit entirely and we sometimes wish there were a few more custom options. But it is also easy to understand why it requires a standard.

Svar fra QT9 Software

for 4 år siden

Hi Danielle - Thank you very much for the positive review! We are happy to hear you have had a good experience with QT9. Please feel free to reach out to our training team if you need help with any other integrations. We are happy to help!

Tiff
Director of Quality & Regulatory i USA
Kemikalier, 11-50 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Great for companies of any size!

5,0 for 3 år siden

Kommentarer: This is the second organization that I've worked for that has used QT9. It's been great at both places, and I look forward to exposing other companies to this software.

Fordele:

QT9 is highly scalable. It's easy to add more users, more documents, or more site if necessary.

Ulemper:

As with any software, there is a bit of a learning curve. However, the customer support is great.

Svar fra QT9 Software

for 3 år siden

Tiff - Thank you for the 5-Star review! That is great to hear that you like the scalability. Please let us know if we can help you with training or anything else.

Timothy
Quality Engineer i USA
Minedrift og metal, 1.001-5.000 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde
Kilde: SoftwareAdvice

QT9 - All Quality Management Systems in one place

5,0 for 6 år siden

Kommentarer: Our biggest problem with the legacy programs were solved by using QT9, by having control over all requirements of our quality system registrar. All users (123 people) have been polled with a 98% positive response.

Fordele:

I like most that our ISO 9001:2015 certified quality management systems are now in one (software) place. We no longer need to create and store our documentation, audits, suppliers, inspections, change control, risk assessment , calibration, projects, management review, corrective actions in multiple locations and formats.

Ulemper:

Query / search features are limited and not made to be used intuitively.

Svar fra QT9 Software

for 5 år siden

Tim - Thank you for your follow-up review of the QT9 QMS. It is great to hear you are able to integrate so many of your processes into one central place! Just let us know if we can help you or your team centralize information from any other processes. Thanks again.

Garry
Quality and Test Engineering Manager i USA
Elektronikproduktion, 11-50 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

QT9 a great system to organize all your quality needs

5,0 for 3 år siden

Kommentarer: I have been very pleased and I am only using half of all the features at this time.

Fordele:

I like the fact that it has so many modules. Of course I like the documentation function necessary for any QMS, but the training module also included with the calibration and PM module and customer and supplier information integrated in really increases the versatility of this product. It has all the pieces to mange the QMS like corrective actions, non-conformances and notifications when something slips through the cracks and is late.

Ulemper:

Some things are architected differently than I was used to so I had to learn a new way to enter for example internal audit information.

Svar fra QT9 Software

for 3 år siden

Garry - Thank you for the awesome review of QT9 QMS.

Lisa
General Manager
Plaststoffer, 51-200 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde
Kilde: SoftwareAdvice

QT9 all the modules, tons of training and service

5,0 for 8 år siden

Kommentarer: We are a tiny manufacturing company. Recent audits for a large and valuable customer have driven the need to develop our Quality Management System. QT9 was the only reasonably priced option that didn't make me pick upfront which handful of modules I might need. I still haven't started using everything QT9 has to offer but my CAPA and Customer Feedback programs are robust and well documented. The automatic emails to designated "Responsible Parties" seemed to really please my last auditor. I even use it for my Safety Incidents/Investigations.

Fordele:

You get all the modules that are available at the time of purchase, plus your software gets upgraded to include future awesomeness as they develop it. It's pretty intuitive, but what it lacks there, it makes up for in the abundant training and help options. The staff is very hands on and knows the product intimately. The launch process was relatively easy and well handled. A sandbox site allows you to work out how you'll implement the system before cluttering it up with your first attempts. All that and relatively inexpensive.

Ulemper:

Not all the modules may be a perfect fit for how you'll use the software. You may have to be creative or maintain some documentation outside the software.

Svar fra QT9 Software

for 5 år siden

Lisa - Thank you for your review of the QT9 QMS. We are happy to hear you have had a positive experience and like all the modules included! Please feel free to reach out to us on training for the other modules.

Marie
Process Engineer i USA
Halvledere, 51-200 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

QMS software that functions well

5,0 for 4 år siden

Fordele:

Streamline process for creating ECRs and Doc control is great. This software makes approvals and interaction easier.

Ulemper:

It would be an improvement if the software could link to our ERP system. QT9 is limited by the program QT Link. The audit module is good but a bit cumbersome.

Svar fra QT9 Software

for 4 år siden

Marie - Thank you for the positive review. We are happy to hear QT9 QMS streamlines your ECR's and Document Control processes. We will be adding more ERP integrations in the years ahead. Please feel free to send us your ideas about the Audit Module via a support ticket in QT9 QMS. We look forward to helping your quality processes operate as efficiently as possible.

Todd
Quality Manager i USA
Minedrift og metal, 51-200 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

As Advertised

5,0 for 3 år siden

Fordele:

Easy to Implement, very responsive, demo is accurate to the software capabilities, great training and support

Ulemper:

There are so many modules in the product that its 's hard to choose what to implement first.

Svar fra QT9 Software

for 3 år siden

Todd - Thank you for the positive review! It is always great to hear from customers enjoying the QT9 QMS.

Donald
Quality Manager i USA
Luft- og rumfart, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

A good software to transition from a paper based or manual system.

4,0 for 3 år siden

Fordele:

QT9 is straight forward and easy to use.

Ulemper:

Hard to say at this point, but if I had to it would the be the inability to know the status of emails sent out through the software. We are not able to tell if the message was delivered to the recipient.

Svar fra QT9 Software

for 3 år siden

Donald - Thank you for the review. We are glad to hear you have found the software easy to use and the support good. Hopefully are team can help you with improving the overall quality and the email status.

Jason
Quality Engineer i USA
Bioteknologi, 51-200 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

QT9 review

2,0 for 2 år siden

Fordele:

It houses documents and information well and has a good storage system. It also allows for multiple functions of qms to be tracked in one place

Ulemper:

The change control process is clunky and difficult to manage

Svar fra QT9 Software

for 2 år siden

Jason – Thank you for taking the time to leave a review. We value customer feedback, and we aim for positive experiences! Please reach out to your QT9 contact and/or email me at [email protected], so we can learn more about your feedback. We are always looking for ways to improve our solutions. QT9 QMS includes 23+ connected modules, and we include unlimited customer training. We try to make using the solution easy for any organization, and we offer multiple options on getting customers the training and support they want.