Hvad er simPRO?

simPRO is a leading global provider of field service management software for the trades. Since 2002, simPRO has developed a range of solutions to help businesses work smarter, provide exceptional service and maximize profitability. Over 7,000 businesses with over 200,000 users worldwide use simPRO to streamline their operations. With powerful features for quoting and estimating, scheduling, inventory management, communicating in the field, improving cash flow and reporting.

Hvem bruger simPRO?

simPRO was designed by trade and service contractors for the trade and service industry, including plumbing, electrical, data networking, solar, HVAC, fire protection, security, and more.

Hvor kan simPRO anvendes?

Cloud-baseret
Lokalt

Om leverandøren

  • simPRO Software
  • Beliggende i Brisbane, Australien
  • Grundlagt i 2002

Support vedrørende simPRO

  • Telefonsupport
  • Chat

Tilgængelige lande

Australien, Canada, Holland, Irland, New Zealand og 3 andre

Sprog

engelsk, fransk, hollandsk, italiensk, polsk og 1 andre

Om leverandøren

  • simPRO Software
  • Beliggende i Brisbane, Australien
  • Grundlagt i 2002

Support vedrørende simPRO

  • Telefonsupport
  • Chat

Tilgængelige lande

Australien, Canada, Holland, Irland, New Zealand og 3 andre

Sprog

engelsk, fransk, hollandsk, italiensk, polsk og 1 andre

Videoer og billeder af simPRO

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Sammenlign simPRO med lignende produkter

154,00 AU$/måned
Gratis version
Gratis prøve
Prisen er ikke oplyst af leverandøren
Gratis version
Gratis prøve
110,00 US$/måned
Gratis version
Gratis prøve
149,00 US$/måned
Gratis version
Gratis prøve

Egenskaber ved simPRO

  • Adgangskontrolelementer/tilladelser
  • Administration af indkøbsordre
  • Afsendelsesstyring
  • Aktivitetssporing
  • Aktivsporing
  • Asset Lifecycle Management
  • Automatiseret udarbejdelse af tilbud
  • Automatisering af formularer
  • Behov
  • Beregning af pris og omkostning
  • Beskeder/meddelelser
  • Betalingsbehandling
  • Betalingsopkrævning i feltet
  • Bolig
  • Brugerstyring
  • Budgetsporing/beregning af jobomkostninger
  • Budgetstyring
  • Budgettering/udarbejdelse af prognoser
  • CRM
  • Citater/estimater
  • Dashboard for aktivitet
  • Dokumentopbevaring
  • Dokumentstyring
  • Elektronisk signatur
  • Elektroniske betalinger
  • Elementstyring
  • Entreprenørdatabase
  • Entreprenørledelse
  • Estimerer
  • Facilitetstidsplan
  • Facility Asset Management
  • Fakturahistorik
  • Fakturastyring
  • Fakturering og regninger
  • Fildeling
  • For Plumbing Industry
  • Forebyggende vedligeholdelse
  • Formularstyring
  • Forudsigelser
  • Forudsigende vedligeholdelse
  • Forvaltning af anlægsaktiver
  • Fremskridtsrapporter
  • GPS
  • Garantisporing
  • Genbestillingsstyring
  • Håndtering af arbejdsordre
  • Import/eksport af data
  • Inspektionsstyring
  • Integreret virksomhedsdrift
  • Jobomkostninger
  • Jobplanlægning
  • Jobstyring
  • Kalenderstyring
  • Kalendersynkronisering
  • Klientportal
  • Kontaktstyring
  • Kontointegrering
  • Kontrakt-/licensstyring
  • Kontraktdatabase
  • Kontrol over godkendelsesproces
  • Kundedatabase
  • Kundehistorik
  • Kundeportal
  • Kundestyring
  • Kvalifikationssporing
  • Lagerkontrol
  • Lageroptimering
  • Lagersporing
  • Lagerstyring
  • Ledelse af tekniker
  • Leverandørstyring
  • Medarbejderstyring
  • Mobil adgang
  • Mobil signaturoptagelse
  • Mobiladvarsler
  • Mobilapp
  • Multiplacering
  • Notifikationer i realtid
  • Omkostningsdatabase
  • Omkostningssporing
  • Omkostningsvurdering
  • Online betalinger
  • Online booking
  • Online fakturering
  • Online tidsstempling
  • Opdateringer i realtid
  • Opgavestyring
  • Oprettelse af arbejdsordre
  • Oprettelse af faktura
  • Ordrestyring
  • Placeringssporing
  • Planlægning
  • Planlægning af vedligeholdelse
  • Pris-/marginstyring
  • Prisstyring
  • Procesmodellering og design
  • Produktidentifikation
  • Projektfakturering
  • Projektledelse
  • Projektplanlægning/tidsplan
  • Projektsporing
  • Påmindelser
  • QuickBooks-integration
  • Rabatstyring
  • Rapportering og statistik
  • Rapportering/analyse
  • Rapportering/projektsporing
  • Regelbaseret arbejdsgang
  • Reparationssporing
  • Ressourcestyring
  • Revisionsspor
  • Routing
  • Rumlig analyse
  • Ruteoptimering
  • SMS-beskeder
  • Samarbejdsværktøjer
  • Servicehistorik
  • Skabelonstyring
  • Sporing af fuldførte procent
  • Sporing af interaktion
  • Sporing af omkostninger til færdiggørelse
  • Sporing af tid og omkostning
  • Sporing af udgifter
  • Sporing af udstyr
  • Stregkodning/RFID
  • Styring af arbejdsgange
  • Styring af bookinger
  • Styring af bud
  • Styring af kundeemner
  • Styring af leverandører
  • Styring af ordreændringer
  • Styring af overholdelse
  • Styring af tidsrapport
  • Styring af underleverandører
  • Søgning/filter
  • Tidsplanlægning i realtid
  • Tidsregistrering
  • Til AEC-industrien
  • Til HVAC-virksomheder
  • Til kommercielle og/eller industrielle el-entreprenører
  • Til låsesmede
  • Tilgængelighedsstyring
  • Tilpasselige felter
  • Tilpasselige skabeloner
  • Tilpasset branding
  • Tjek ind / Tjek ud
  • Tredjepartsintegrationer
  • Træk og slip
  • Udstyrsstyring
  • Vedligeholdelsesledelse
  • Visualisering af data
  • Økonomistyring

Alternativer til simPRO

The fastest, easiest, and highest value service management software to automate everything from first customer contact to getting paid.
ConnectWise Manage Help Desk: Powerful ticketing system with centralized communication & integrates with tools you currently use.
Tradify is a job management platform + mobile app built for small businesses. Quote, schedule, track & invoice on the go - with ease!
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform.
Fieldpoint offers flexible solutions for medium/large size businesses as well as customized robust solutions for enterprise companies.
Best for multi-location companies managing 500+ work orders/month for maintenance, repairs, and new equipment installations.
Intuit FSM ES is an end-to-end field service management software that can grow with your business.
Housecall Pro is a top-rated business solution for home service professionals to streamline scheduling, dispatching, payments, & more.
Our made-for-mobile, cloud-based software provides power, ease-of-use and total flexibility for better field service management.
ServiceNow Customer Service Management is built for the digitally connected service economy.
Accelo transforms the way professional service businesses manage client work to improve their performance and profitability.
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime.
Thousands of MSPs and IT Departments use Kaseya VSA IT management software to automate IT. Start your free trial!

Anmeldelser af simPRO

Gennemsnitlig score

Samlet
4,2
Brugervenlighed
3,9
Kundeservice
4,1
Egenskaber
4,0
Værdi for pengene
4,0

Anmeldelser efter virksomhedsstørrelse (medarbejdere)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Find anmeldelser efter vurdering

5
55%
4
26%
3
8%
2
4%
1
7%
Lori
President i USA
Bekræftet LinkedIn-bruger
Offentlig sikkerhed, 11-50 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Best overall Service/Project Software on the Market

5,0 for 4 år siden

Kommentarer: It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.

Fordele:

simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving payments. It even tracks field personnel time. This allowed us to cancel several other software programs that we were using and got everybody on the same page saving time which saves money.

Ulemper:

It takes some time to learn all the nuances of the program to become fluent in "simPROese".

Svar fra simPRO Software

for 4 år siden

Hi there Lori. Great to hear feedback from you, and to hear that you, and your business, are happy with the service that we provide. As always, if you require ongoing support with simPRO¿s solutions, we encourage you to contact your local Support Team to voice your feedback so we can assist. For our contact details, follow this link and scroll to the bottom of the page for our contact information across the globe: http://helpguide.simprogroup.com/Content/Welcome.htm From Team simPRO

Pippa
Director i Storbritannien
Sikkerhed og efterforskning, 2-10 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Excellent Product & Support

5,0 for 7 måneder siden

Kommentarer: From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running.

Fordele:

It's very user friendly and just works for our business

Ulemper:

Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can.

Svar fra simPRO Software

for 6 måneder siden

Hi there Pippa, we cannot thank you enough for your kind words and feedback! Success stories like this inspires our team everyday. We look forward to continuing our partnership. Wishing you all the best!

David
Managing Director i Storbritannien
Byggeri, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Simpro

4,0 sidste måned Nyt

Kommentarer: We have had a good experience with Simpro implementation team and our consultant was great. The suppourt team are not as well versed in the software and sometimes don't come up with the correct solution to the problem

Fordele:

Easy to implement the back office side works really well and gives the ability to manage stock and jobs easily. The integration into Quickbooks is flawless and is a great boon.

Ulemper:

The mobile app is hard to use not intuative and lacks some funtionality.

Russell
Partner i Canada
Byggeri, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Overvejede alternativer:

Customer Service is horrible, lots of broken promises.

2,0 for 6 måneder siden

Kommentarer: Our experience with Simpro started out great. The sales person promised us the world and we bought in. The onboarding process was partially hampered by Covid so the whole process was done online. We worked our way though that and started to use the program. We even switched our accounting software to one that was compatible with their system. A lot of the features that they promised to be seamless were not and I kept getting told that it would get better and that they would work on it. The tax features were not compatible in Canada, even though we were assured numerous times that they were and when they finally admitted that they weren't they promised they would fix the issues. We limped along with the software for about 6 months all the while being promised that the issues were being fixed. During this time we saw a definite drop in revenue, that corrected itself when we cancelled the software. We eventually got in contact with upper management, they promised to work with us and make things right. Unfortunately that is all it was, promises that were never followed through on. After cancelling Simpro we were promised that they would keep in contact and even potentially talk about refunding some money. From that point on they refused to reply to emails or phone calls. Stay away. They only care about collecting your money and will say whatever they need to to do this.

Fordele:

The Quote features and catalogue worked well.

Ulemper:

Time entering, looking back on jobs, live time costing

Svar fra simPRO Software

for 4 måneder siden

Hi there Russell, Thank you for your candid feedback and details in regard to your experience with simPRO. We are deeply saddened to hear that you had a less than ideal experience with our software and team. We understand the implementation process can be a lot of work for your business. Our training process is robust and can take a significant amount of time, however, it is essential for long-term success with our software. We are also disappointed to hear that you were not pleased with the experience you had with our upper management; serving our customers is a top priority of ours, and we want to make sure it is being showcased through all of our simPRO departments. We have reached out to your Account Management team to have them assist you in any way possible. Once again, we would like to sincerely apologize for any negative experience you have had, and we wish you all the best in your future endeavors.

Dean
Dean
Marketing & PR Manager i Storbritannien
Bekræftet LinkedIn-bruger
Byggeri, 11-50 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Transformative Field Service Management

4,0 for 4 måneder siden

Fordele:

The end-to-end solution of simPRO, from Lead to Invoicing, has helped to transform and streamline our business processes, going from an old server-based system to this new cloud-based system. Overall simPRO is a versatile field service management and service desk software that can also incorporate the management of larger projects.

Ulemper:

Asset management and asset/job history could be more transparent. The system is very much geared towards assets that do not have multiple parts to them as it's difficult to see what parts have been replaced or haven't over time, plus you cannot see total asset spend of callouts.

Svar fra simPRO Software

for 3 måneder siden

Hi Dean, Thank you so much for leaving this incredibly insightful review. Feedback like this inspires our team to continue innovating and creating the best experience for our customers. We are thrilled to hear that simPRO has helped transform and streamline your business processes. We also appreciate your feedback in regard to asset management. I would implore you to submit this to our Ideas Portal; every idea submitted is reviewed by the simPRO team. simPRO has a development team dedicated solely to acting on these suggestions and in the last year alone, the team has been able to resolve over 120 ideas. Thank you again, Dean! Looking forward to continue working with you.