17 års erfaring med at hjælper virksomheder med at
vælge bedre software
Pointerpro
Hvad er Pointerpro?
Pointerpro er en softwareplatform til at skabe online brandede brugerundersøgelser, der automatisk genererer individualiserede rapporter. Find ud af, hvorfor konsulenter og virksomheder som Capgemini, EDF og Bare International automatiserer leveringen af personlig rådgivning med Pointerpro. Uanset om målet er at skalere virksomheden, generere leads eller spare tid gennem automatisering, gør Pointerpro tingene lettere. Softwaren integrerer med brugerens yndlingsapps, og sender indsamlede data, hvorhen det ønskes. Book en demo i dag.
Hvem bruger Pointerpro?
Find ud af, hvorfor mange konsulenter og virksomheder som Capgemini, EDF og Bare International automatiserer leveringen af personlig rådgivning med Pointerpro.
Er du i tvivl om Pointerpro?
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Pointerpro
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Anmeldelser af Pointerpro
Overvejede alternativer:
Great survey tool, 100% recommended
Kommentarer: We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us.
Fordele:
Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space.
Ulemper:
I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained.
Great product, highly recommend
Fordele:
Pointerpro is packed with features and options for survey building. They also offer the possibility to use custom coding for questions and they have a solid logic building system.
Ulemper:
Their ReportR capabilities are really nice, but also hard to grasp. You need all the documentation + help from support to get a decent designed pdf.
Svar fra Pointerpro
for 2 år siden
Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder
Disappointed
Kommentarer: I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.
Svar fra Pointerpro
for 8 år siden
Hi Heather, I am very sorry to hear that you are not satisfied. For offline response collection, the successful operation of our app is dependent of a number of factors such as the cache & private browsing settings and the version of the browser. These critical factors were not sufficiently communicated to you. Given the impact that this can have, we have adapted our documentation and we will make sure to communicate this very clearly to future users. As for the issue resolution, we try our best to solve issues within the shortest time - I understood your issue was solved 3 hours after its discovery. It is true that we do not foresee 24/7 real-time support in our standard plans. In our experience, the level of support that we provide is sufficient for most users. That being said, a 24/7 hotline is certainly a specific support option for us to consider in the future, for users who need real-time support during trade shows or events. Wishing you all the best, Stefan (CEO)
Pointerpro has great features for HR surveys
Fordele:
Compared to competitors, it has a great user interface, the ability to brand to meet the need, flexibility in pricing models and reliable customer service.
Ulemper:
Nothing in particular. It was a bit complicated changing the settings to feature multiple questions on one page, but once I learnt how it is done, it made sense to me.
Svar fra Pointerpro
for 2 måneder siden
Thank you for your positive feedback on the flexibility, user interface, and our customer service.
Good Value Robust Customization
Kommentarer: The product is easy to use for our annual big show. Even though we go months at a time without using the software it is east to relearn and start using again.
Fordele:
This software allowed for quick lead capture at a recent tradeshow.
Ulemper:
We wish we could style the pages more - but for the money this product offers quite a bit of customization without much graphical experience.
