18 års erfaring med at hjælper virksomheder med at
vælge bedre software
Survicate
Hvad er Survicate?
Undersøgelser kan sendes ud, indsigter registreres. Med Survicate kan brandspecifikke spørgeundersøgelser foretages på få minutter, og viden kan indsamles fra kunder og abonnenter.
E-mail-, link-, internet- og mobilundersøgelser kan køres. Undersøgelsesresultater kan analyseres i realtid. Handling kan foretages baseret på kundefeedback.
– Integrerede undersøgelser i e-mails får en svarprocent på op til 58 %..
– Nem integration med Intercom, HubSpot og mere (integreret, kodningsfri.).
– Mere end 100 forskellige undersøgelsesskabeloner til fri brug.
Man kan prøve at spørge.
Hvem bruger Survicate?
Virksomheder, der værdsætter kundefeedback og ønsker at blive en kundecentreret virksomhed, fordi de ser det som en vækstmulighed. Virksomheder, der ønsker at handle på kundefeedback og drage fordel af det.
Er du i tvivl om Survicate?
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Survicate
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Anmeldelser af Survicate
The best survey tool :)
Kommentarer: My experience has been positive in terms of easy use, survey customization . However, occasional issues with audience targeting, lack of notifications for erros, and the manual process for uploading user lists can be frustating. Despite these drawbacks, it remains a valuable tool for gathering user feedback.
Fordele:
Its ease to use, allows you to quicly create targeted surveys, helping to gather valuable feedback direcly from users. Its really simple to use and to launch. So it really help me , since recruite users to gather quantiative and qualitative feedbacks. It has multiple formats. And analyzins results its really easy, with clear dashboards and easy exports.
Ulemper:
Sometimes , survicate has issues with audience targeting, where surveys in wrong language start appearing on pages that shouldnt have them. Additionally, im currently experiencing a lack of responses to surveys, and im not sure why. It doesnt seem to be related to user behavior - it feels like something within the tool itself. This means Ill need to open support ticket, which is frustating. It would be helpful if the tool could automatically detect issues or notify users when something goes wrong. More comprehensive dashboards and integrations with tools like maze would also be a great addition. Another pain point is uploading specific users lists - currently, it has to be done one by one, which is extremely time - consuming. There should be an option to upload entire lists to create targeted segmentes more efficiently.
Svar fra Survicate
for 2 måneder siden
Hi Luciana, Thank you for your detailed review and all your feedback. We're glad Survicate is helping you gather valuable feedback easily. I'm sorry to hear about the issues you're facing with audience targeting and user list uploads—we’ll do our best to resolve them. If you haven't reported it yet via our support chat, please do so we can make a detailed issue report for our dev team. Again, I'm really sorry this happens to you. ~Paulina from Survicate
Excellent for Teams Needing Robust Survey Automation and Integration Solutions
Kommentarer: Our experience has been consistently positive over the past four years, and we couldn’t be happier with the service.
Fordele:
Survicate effectively solves our survey automation needs. We required a solution that could seamlessly integrate with our ESP and offer in-app survey capabilities, and Survicate delivers perfectly. The integrations are flawless, and the support team is fantastic, responding promptly to any queries. Another standout feature is their tracking system for feature requests. When a feature I suggested goes live, they notify me directly – a thoughtful touch that shows they truly listen to customer feedback.
Ulemper:
Honestly, Survicate meets all our needs, so there isn’t anything I’d critique.
Svar fra Survicate
for 4 måneder siden
Hi Vladimir, We're grateful for your kind words and pleased to hear that Survicate has been meeting your needs, especially with integrations and support. Thank you for being with us over the past four years. ~Paulina from Survicate
Feedback one year later
Fordele:
Reactivity of support Design to build survey > easy
Ulemper:
No synchronisation with our CRM at the begining Some small bugs
Svar fra Survicate
for 4 år siden
Hi, thanks for the feedback and your kind words about our support and how easy it is to make surveys with Survicate. Survicate integrates natively with 19 tools, including CRM and Martech tools, as well as 3000+ other platforms via Zapier. Would you let us know the name of your CRM so we can look into the possibility of integrating it with Survicate? Please contact us at [email protected] And as always, feel free to let us know if we can help you in any other way!
Easy to use survey tool & attentive support team
Fordele:
Survicate is really easy to use and the customer service is fantastic! Easy to build surveys, control integrations, and share with other teammates. Love the analytics and AI template creation features.
Ulemper:
Would love more features for native image hosting and the ability to embed prototypes with standard design tools like Figma (iframe or embedded links). You can still embed images but it requires your own image hosting solution and embedded HTML tags, so it just takes more time and isn't very flexible.
Svar fra Survicate
for 3 måneder siden
Hi, Thank you for your review. We're happy to hear that you find Survicate easy to use and appreciate our customer service and features like analytics and AI templates. We value your feedback and are always working to improve our platform. ~Paulina from Survicate
Perfect for support and surveys
Kommentarer: My overall experience with Survicate has been excellent. Its seamless integration with Intercom has allowed us to easily collect and analyze customer feedback directly within our communication flow. Setting up surveys is intuitive, and the variety of survey templates helps us quickly gather relevant insights. The real-time data reporting has been invaluable for making data-driven decisions, improving customer satisfaction, and identifying areas for product improvement. Additionally, the ability to target specific user segments ensures we’re collecting feedback from the right audience at the right time. Overall, Survicate has significantly enhanced our feedback collection process
Fordele:
It's very easy to use, intuitive, dynamic and friendly. With more options time to time.
Ulemper:
Expensive. Sometimes the support is not always online.
Svar fra Survicate
for 4 måneder siden
Hi Alberto, We appreciate your detailed review and are pleased that Survicate has significantly enhanced your feedback collection process. It's great to know that our integration with Intercom and the ability to target specific user segments are valuable to you. Thank you for your feedback; we're committed to ongoing improvements. ~Paulina from Survicate
