Fresha

The best

Fordele:

I am a professional in hairdresser and I highly recommend this booking system. easy to custom or to use. It does what you looking for. Vincent hair passion.

Ulemper:

Should be able to have more pictures, it is limited to 4 on the venue. And please if you could add some pictures for each services would be fantastic!

The best software for business owners

Kommentarer: Love it.

Fordele:

The fact that its so easy to use and modify menu for specials. Its simple and easy to the eye. The customer service is excellent they are super responsive with me since I started with them when they were shedul. Love this app.

Ulemper:

I haven't quite figures out how to transfer all my great reviews into google reviews. Google is a big thing for consumers so its important to have a link where this transfers or they automatically load into google is huge.

Use with caution

Kommentarer: I tried updating my bank account information and it took MONTHS! The process is so incredibly difficult that it makes me want to just find a better software. You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal offline and wait for it to be reprogrammed which takes several days, then you have to re-board your terminal which can be tricky. Then for some reason after doing all of these steps, it was still depositing funds into my old account. Now they want me to re-do everything and then update ALL the booking links on my website. This is a nightmare. I was able to create a square account and have my bank verified instantly, so I will just use that from now on and even though the card fees are slightly higher, I'm still saving without all the hidden fees and 20% commission that these thieves try to take.

Fordele:

Very simple for people that just need a basic software

Ulemper:

Hidden fees like charging 20% for "new clients" even if they are existing clients that book with a new account. Sometimes existing clients will forget their password and just create a new account to book an appointment out of ease. Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false. They will charge you 20% and the software doesn't allow you merge the clients together. You have to delete the new account your client created and then re-book with their existing account and then try to help them get a new password. It's absurd.

Great choice for small business owners

Kommentarer: did not regret a day of using it.

Fordele:

Affordable first of all, no hidden fees, easy access to customer service, and overall easy to use product.

Ulemper:

The future of charging can be improved.

Used to be good

Kommentarer: Im a fan and a loyal, but looking for alternative.

Fordele:

Fresha got 5 stars before it gets to good. They promised to be FREE FOR LIFE for all members in the begining. They have sms and email reminders free in the begining. Businesses are happy with it and gave them 5 stars in the early stage. Ive been using it for 7 years, we put so much effort and feedback to help them grow.

Ulemper:

As they get better, they start charging businesses too much and greedy.1-Text messages are not unlimited anymore as promised, they start limiting down each month less and less. So we buy more reminder TEXT each month. That's fair. BUT2-Clients found us from FRESHA market= WE being charged 20% of the services they booked. Clients never howed up or cancel, we los the money. Economy is bad already, this is the last draw.We salons earn by % of services and carry a lot of fees, but this is ridiculous