18 års erfaring med at hjælper virksomheder med at
vælge bedre software

Hvad er Yotpo?

Yotpo giver brands mulighed for at opbygge tilpassede belønnings- og henvisningsprogrammer, der engagerer eksisterende kunder og når ud til nye.
Yotpo hjælper dig med at gøre tilfredse kunder til din konkurrencefordel med loyalitets- og henvisningsprogrammer, der passer til brandet. Belønning af dine kunder for de handlinger, der har størst indvirkning på din virksomhed, med en række kampagneprogrammer, der kan tilpasses.

Hvem bruger Yotpo?

Yotpo driver hurtigvoksende brands såsom GoPro, MVMT, Pura Vida og meget mere. Der er en grund til, hvorfor de store vælger Yotpo.

Software til Yotpo - 1
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Software til Yotpo - 4

Er du i tvivl om Yotpo? Sammenlign med et populært alternativ

Yotpo

Yotpo

4,6 (366)
368,00 US$
måned
Gratis version
Gratis prøve
69
52
4,4 (366)
4,0 (366)
4,5 (366)
VS.
Startpris
Prismuligheder
Egenskaber
Integrationer
Brugervenlighed
Værdi for pengene
Kundeservice
1,00 US$
måned
Gratis version
Gratis prøve
76
3
3,8 (25)
3,5 (25)
3,3 (25)
Grønne søjler viser det bedst bedømte produkt baseret på den gennemsnitlige bedømmelse og antal anmeldelser.

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Ingen egenskaber for dette produkt er bedømt af anmeldere.

Anmeldelser af Yotpo

Gennemsnitlig score

Samlet
4,6
Brugervenlighed
4,4
Kundeservice
4,5
Egenskaber
4,4
Værdi for pengene
4,0

Anmeldelser efter virksomhedsstørrelse (medarbejdere)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Find anmeldelser efter vurdering

5
68%
4
24%
3
5%
2
1%
1
1%
Manjulika
Manjulika
Equity Trader i Indien
Bekræftet LinkedIn-bruger
Investeringsbankvirksomhed, Selvstændig
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Yotpo : Make your product reviewed and get true analysis.

5,0 for 2 år siden

Kommentarer: One of the things that really sets Yotpo apart is their commitment to staying up-to-date with the latest trends and technologies. They regularly update their product, so you can be confident that you're always using the most cutting-edge tools available.

Fordele:

Yotpo is a standout review app that truly takes things to the next level. With a wide range of features designed to support both onsite and offsite strategies, it's clear that this product is built with the needs of businesses in mind.

Ulemper:

Be aware of the fake reviews, you can understand them very easily.

David
CEO i USA
Sundhed, helse og fitness, 2-10 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Best bang for your buck!

5,0 for 2 år siden

Kommentarer: Overall experience is excellent. Yotpo has driven much higher customer engagement and conversions.

Fordele:

Yotpo beats other review services at this price point with easier integration, more customer engagement that converts to sales, and your traffic STAYS on your website!

Ulemper:

1) There is no 'bare bones' account option, so we are paying for many features we don't need.2) The system doesn't include multiple language support, so non-english reviews are mistakenly flagged for profanity.

Svar fra Yotpo

for 2 år siden

We appreciate your feedback and we're happy to learn that you're enjoying Yotpo Reviews. We're continuously working to improve our pricing and packaging options. If you'd like to learn more, reach out to our team for details.

Philip
Philip
Owner i USA
Bekræftet LinkedIn-bruger
Restauranter, 11-50 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Avoid! Their "Premium" is a Dumpster Fire.

1,0 sidste år

Fordele:

I did not like my experience with them. They overcharge and far underdeliver. They are all about sales.

Ulemper:

YOTPO was a complete disappointment and is not recommended. The birthday discount feature is a chaotic mess, causing issues with pricing, dates, and customer service. Support tickets lack basic functionality, the support portal is a security disaster, they sent me a login to a a rep, not a customer, and then just swept it under the rug. Contribution reports are unreliable. Their team even confirmed this! Their admin interfaces are a nightmare to navigate. If it was free the user interface would be terrible. For $$$$ is a joke! Too many confusing reps. A dumpster fire of code in the web reviews widget make matters worse. YOTPO's impact on site speed has been detrimental. The promised platform synergies are meh. SMS Bump is a usability disaster. Meetings with their team are a waste of time. Other platforms have proven to be far more beneficial, while YOTPO has only added frustration, complexity, and countless hours of troubleshooting. Avoid YOTPO at all costs.

Lisa
Owner i USA
Tøj og mode, Selvstændig
Har anvendt softwaren til: Over 2 år
Anmelderkilde

I use Yotpo to contact my 5,000+ customers!

5,0 for 2 år siden

Kommentarer: Very good customer service too.

Fordele:

I love the text messaging feature to notify my customers when I'm going live. I also use Yotpo to collect reviews and Yotpo makes it easy with a click of a button to directly post the review on the product.

Ulemper:

I would love to see more free features like personalized emails for review collection.

Svar fra Yotpo

for 2 år siden

Thank you for taking the time to leave a review — we appreciate your feedback! Recently, we made some enhancements to our Reviews product to include a no-code email editor so that you can create beautiful, on-brand review request emails. We encourage you to reach out to our team to learn more.

Daniel
Owner i Sverige
Forbrugsvarer, Selvstændig
Har anvendt softwaren til: Over 2 år
Anmelderkilde

My review

5,0 for 2 år siden

Kommentarer: Review management. Helps hesitant customers see value when other "real" people also have purchased the same thing .

Fordele:

Ease of use, 100%. A lot more functions that I don't use, but room to grow into.

Ulemper:

That Google Seller Ratings and Google Shopping Ads are only available in the Prime tier and that you have to upgrade to 250 reviews per month to get the Google functions. I would like a Prime subscription with only 50 reviews per month and the "Reviews booster" on.

Svar fra Yotpo

for 2 år siden

Thank you so much for sharing your thoughts with us. Google Shopping Ads are available in our Growth plan. However, Google has review volume requirements that brands must meet before they can acquire their Google Seller Rating. Because of these requirements, this feature is available in our Prime package. Learn more about the Google Seller Rating requirements - https://support.yotpo.com/en/article/google-seller-ratings-1137133

Patrick
Patrick
ecommerce administrator i USA
Bekræftet LinkedIn-bruger
Mad- og drikkevarer, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

a great solution for onsite and integration with PPC Shopping ads

5,0 for 3 år siden

Kommentarer: We were happy with a previous reviews solution until we couldn't integrate with Google shopping ads but then discovered so many more options

Fordele:

works great, clean interface, integration with other software and services

Ulemper:

A lot of options to scroll through and pricy compared to previous solution

Svar fra Yotpo

for 2 år siden

Thank you so much for your feedback. If you'd like to learn more about pricing and packaging, please reach out to our customer support team.

Jarah
holistic nutritionist i USA
Alternativ medicin, 2-10 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

It is Worth it

5,0 for 7 måneder siden

Fordele:

very easy to use, customizable, the analytics are easy to read and track . Services are affordable

Ulemper:

I don't have any cons from using the Yotpo app

Bekræftet anmelder
Bekræftet LinkedIn-bruger
Tøj og mode, 2-10 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Tracking Reviews Made Easy!

4,0 sidste år

Kommentarer: I've been pretty satisfied overall. Plus Yotpo has many other apps that intergrate well.

Fordele:

This app is very functional for the proce. I've used some more expensive ones, but Yotpo does everything those do for less $$$. I like the simplicity of the platform and find the customer service extrememly helpful.

Ulemper:

I wish there was a way to custimize my reveiw emails a little more.

Jacki
Owner i USA
Forbrugsvarer, 2-10 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Love the new widget upgrades!

5,0 sidste år

Fordele:

I like the customization aspect. It flows nicely with our site and looks very natural. The new widgets are great! They made the customer images larger which looks really nice!

Ulemper:

I do wish it was a bit less expensive but I also feel it is worth it.

Katrina
Marketing Assistant i USA
Byggematerialer, 51-200 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Valuable for ECommerce

4,0 for 2 år siden

Kommentarer: I've had an overall positive experience with Yotpo because is helps our customers see past product reviews and project images.

Fordele:

I like that we are able to show our future customers products they are looking for, as well as display honest, customer feedback. This adds to the overall shopping experience.

Ulemper:

There are some technical issues that I have not been able to do or figure out over the years. Even with development help, we still run into issues occasionally.

Svar fra Yotpo

for 2 år siden

Thanks so much for sharing your feedback — we're happy to hear that you're enjoying Yotpo Reviews. If you ever have questions about specific functionality or features, we encourage you to reach out to our support team for assistance.

Bekræftet anmelder
Bekræftet LinkedIn-bruger
Markedsføring og reklamer, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

You get what you pay for

5,0 for 2 år siden

Kommentarer: No complaints!

Fordele:

It's probably the most full featured solution available. I had a client that used Yotpo on BigCommmerce and loved it, but wasn't thrilled about the price. He tried several other programs such as Stamped.io and nothing really compared to Yotpo. In the end, he went back to Yotpo because it's worth the price tag.

Ulemper:

It can be quite pricey for larger retailers.

Kevin
Manager i Canada
Forbrugsvarer, Selvstændig
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Nice product that help to get reviews on the website

4,0 for 2 år siden

Fordele:

The reminder and the easy way to answer reviews. That Chat service is easy to access and answers is fast.

Ulemper:

Because I have a generic website, it is really hard to get some help from the agent. They don't know how to help me.

Svar fra Yotpo

for 2 år siden

We appreciate your feedback and we're happy to learn that you're enjoying our product features. We're also sorry to hear that you're not getting the help you need — we encourage you to reach out to our support team for assistance.

Kimberley
Owner i USA
Tøj og mode, Selvstændig
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Always great for sales

5,0 for 2 år siden

Fordele:

I love the convenience and How I don’t have to think too hard! So appreciative for this product

Ulemper:

The pricing but it’s worth the price of exchange

Svar fra Yotpo

for 2 år siden

Thank you for sharing your thoughts with us — we appreciate your feedback and we're always working to improve our pricing and packing options.

Roman
Marketing Manager i Canada
Sportsudstyr, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Amazing product!

5,0 for 2 år siden

Fordele:

Easy to use, bunch of features, customer support

Ulemper:

Pricing is a bit steep if you operate on higher scale

Svar fra Yotpo

for 2 år siden

Thanks so much for leaving a review! We're continuously improving our pricing and packaging offerings — if you'd like to learn more, contact our team for assistance.

Jonathan
owner i USA
Engros, 2-10 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Great Product, easy to use

5,0 for 2 år siden

Kommentarer: So far so good, it's only been a few months.

Fordele:

Very easy to manage and good notifications.

Ulemper:

The integration was difficult for me, but I'm not that savvy with code. Someone else could have probably done it in a 1/10th of the time it took me. Once I figured it out, no issues!

Svar fra Yotpo

for 2 år siden

Thank you for sharing your thoughts with us — we're glad to hear that you're enjoying the product. If you ever need assistance, please feel free to reach out to our team, we'll be more than happy to help!

Chantell
Marketing Associate i USA
Detailhandel, 11-50 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

A great asset to our company!

5,0 for 4 år siden

Kommentarer: When we first integrated YotPo, we had an increase in revenue because potential buyers were able to read reviews and see photos from other customers, making them feel more confident and educated in purchasing our products. UGC is an essential component of our website, and YotPo offers a simple-to-use software that easily integrates those revenue-increasing elements on our website. Overall, YotPo has been a great tool for our company - increasing our revenue and helping us seamlessly integrate reviews and photos on our website.

Fordele:

YotPo has been a super helpful tool for our company to curate customer reviews and visual content. The platform is very straight-forward to learn and navigate. The analytics feature has been a great component to help us track UGC and interaction with the widgets on our website. Our personal rep has also been really great to work with! She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth. Another great feature is that photos can be attached to reviews, and the photos in our website gallery include the review or social media post they were included with. YotPo's customer service team has been readily available and very supportive in troubleshooting. They always follow up & stick with an issue until it's resolved.

Ulemper:

I've run into an issue with the visual content curator that hasn't been solved, even with multiple conversations with customer service. When I manually upload, some photos with a portrait ratio end up looking skewed and distorted. There's no software solution for this, so I've had to just resize images on my own to avoid it. Other improvements I'd like to see are increased visual settings for photo galleries, greater customization options for review request emails, and the capacity to see how many reviews included photos (this is not currently a data point I can see in analytics).

Svar fra Yotpo

for 4 år siden

Thank you for taking the time to leave your review, we truly appreciate it. We are thrilled to hear that you're enjoying using Yotpo and are seeing the benefits on your website. We are constantly working on improving our product and your feedback is incredibly important to up.

Albin
Back Office Agent i Sverige
Internet, 1.001-5.000 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Feels quite basic, but lacks functionallity

3,0 for 5 år siden

Kommentarer: We have used Yotbo for a few years, and since it's implemented on our website it is hard for us to abandon Yotpo, although we really want to.

Fordele:

A lot of automatic features, and the software takes care of most things.

Ulemper:

1. In the Q/A-section there is a "Send to past shoppers"-button. We absolutely hate this button, and there is no option to hide or remove it. It's very easy to accidentally press the button and then an e-mail is sent to hundreds of customers saying our company needs help answering the question. When this happens, we get a lot of angry e-mails from customers asking what we are doing and telling us how incompetent we are. Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued. 2. There were two of us working in Yotpo, and it was a bit problematic. During the summer there were six of us, and we had to come up with our own solutions to prevent two or three of us not to answer the same reviews, or four of us trying to find the answer to the same question. There is no way to see what questions your colleagues are working with, and no way to make notes on a question or review. We usually spend an hour every day copying all the questions to a separate online document, and all the reviews (with rating, user e-mail address, and order number) to another document to be able to handle it.

Svar fra Yotpo

for 4 år siden

Thank you for taking the time to leave this review. Firstly, we'd like to apologize for any inconvenience, we absolutely understand your frustration. We are constantly working on improving our product, and your feedback is incredibly valuable to our process. Please know that our support team is at your disposal and are ready to help you with any issues you might be experiencing. Again, we'd like to thank you for sharing your feedback with us, it is a critical part of our ongoing efforts to improve.

Eszter
Eszter
Marketing manager i USA
Bekræftet LinkedIn-bruger
Bilindustrien, 11-50 medarbejdere
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Great platform but annual contracts only

5,0 for 3 år siden

Kommentarer: Great customer service team from the sales call all the way to implementation. Very powerful platform with a lot of great features.

Fordele:

Yotpo offer very sophisticated and AI based platform. The dashboard and interface is far better compared to Shopper Approved. Customers can filter through reviews on a product page and the review request emails are highly customizable.

Ulemper:

they only offer annual contracts, very expensive plans.

Svar fra Yotpo

for 3 år siden

Thank you for taking the time to leave your review. We are constantly iterating our plan options in an effort to provide the best solution for our customers at each point in their journey; however, we understand that it doesn't work for everyone. You can always check out our pricing page for a breakdown of our plans, or reach out to our customer support and they'd be happy to assist you.

Adam
CEO i USA
Sundhed, helse og fitness, 2-10 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Reviews Sourced the Right Whey ~ AGN Roots

5,0 for 3 år siden

Kommentarer: Yotpo creates the best review app for Shopify without question. I Love the, Subscribe & Save, Reviews Features, Integrations, and most of all, the various stars at all levels, including customer-facing services. I get emailed daily by competitors and always respond, "If you can do it better than YotPo - I'm in" I have yet to consider changing services and find that working with the technical talents of YoTpo has raised my expectations too high to be emailed a 2nd time by competitors in the Shopify integration space.

Fordele:

1. The people behind it the Apps 2. The technology software 3. The accreditation built over time

Ulemper:

I wish the google integration was more affordable (The ability to see my product ratings on Google Search). To pay several hundred per month for that feature is a bummer; that's not a software glitch, that's more of a Google is ripping Yotpo Off glitch & Yotpo has to cover their costs - I am but a humble business who donates processed and thus wants ALL the features for less :)

Svar fra Yotpo

for 3 år siden

Thank you so much for taking the time to leave this review, we really appreciate it. We are constantly iterating our plan options in an effort to provide the best solution for our customers at each point in their journey; however, we understand that it doesn't work for everyone. If you have any questions regarding your current plan and features or any of our other plans, please feel free to reach out to our support team at any time.

Rebecca
Founder i USA
Mad- og drikkevarer, Selvstændig
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Best review software for the price!

5,0 for 3 år siden

Kommentarer: The customer support I have received from Yotpo has been unmatched. They are always willing to help and make changes to my code for me to setup the backend.

Fordele:

It was so easy to integrate with shopify!! Support was so helpful with assisting the account setup.

Ulemper:

I have not had any complaints, which sounds crazy. But this software fits my needs perfectly.

Svar fra Yotpo

for 2 år siden

Thank you for leaving a review, we really appreciate it!

Somi
Operations Head i Indien
Forbrugsvarer, 2-10 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Cannot use the FREE plan

3,0 for 2 år siden

Kommentarer: We downloaded and deleted because there were no features in free plan

Fordele:

It it a great software since it comes with sms marketing. If offers integration with email marketing. So the brands can do Omni channel marketing with yotpo alone

Ulemper:

The Yotpo rewards free program is just for show. There are barely any features in it. Any brand would like to explore the free plan, see how the app is performing before making a commitment to switch to a paid plan. They don't offer anything in free plan making it tough to decide. The widget in free plan is not at all appealing

Svar fra Yotpo

for 2 år siden

Thank you for leaving a review. We're constantly working to improve our pricing and packaging offerings. Please reach out to our team so that we can help you find the plan that best meets your brand's needs.

Ardalan
Ardalan
Online Marketing Manager (Mid-Senior)
Bekræftet LinkedIn-bruger
Medicinsk udstyr, 51-200 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde
Kilde: GetApp

So many features... Amazing support

5,0 for 8 år siden

Kommentarer: There are maybe more than 100 review apps that can help your company grow organic content or ask customers to write site, and product reviews. But Yotpo is on a completely different level than most. They regularly update their product, have so many features that can help your onsite and offsite strategies, and most importantly (at least for our company), they have a great team of account executives, experts, strategists, and support staffs.
We started our experience almost 2 years ago (Yotpo strategist: Hannah Kim) and Yotpo keeps exceeding our expectations with new features every month.

Fordele:

Amazing features - could help both e-commerce and non-ecommerce websites - Great quick support

Ulemper:

Installation looks easy at first but sometimes requires some knowledge of coding. Not a real con but I thought you should know that.

Ellie
Digital Operations Manager i Canada
Detailhandel, 11-50 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Premium customer reviews solution

5,0 for 5 år siden

Kommentarer: Yotpo has really let us use user-generated content to increase our conversion rates while helping us offset the cost of creating our own content, with more authentic content.

Fordele:

Yotpo has an easy to use interface and has robust and well thought out features and tools for collecting user reviews and photos and displaying them on our websites to really make an impact with customers. Additionally, our account rep is super responsive and helpful with any questions or issues we run into.

Ulemper:

It does have a higher price tag to some of its competitors, that said, the polish within the product and reliability isn't something you find in all SAS solutions.

Svar fra Yotpo

for 5 år siden

Hi Ellie! We're so happy to hear you're enjoying Yotpo. Our price structure varies depending on the business needs and we're happy to hear that you're seeing the results on your site. Thank you for leaving a review, we really appreciate your feedback.

Katie
CEO i USA
Tøj og mode, 2-10 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Amazing Application

5,0 for 5 år siden

Kommentarer: Yotpo really encourages our users to leave reviews on our site which is invaluable as far SEO is concerned. It has created a forum for customers to ask questions about products and share their real life experience and use of our products. It has improved our customer engagement and we have really gained insight into their journey on our site.

Fordele:

Easy to build photo galleries. Easy to collect social media posts relating to our products. Customer reviews are easy to filter and display and their sentiment readings help filter out problematic reviews. Collecting reviews is extremely easy and we receive a steady stream everyday.

Ulemper:

We dont use the tool as best we can. Gathering permissions for user generated content has been a slow process.

Svar fra Yotpo

for 5 år siden

Hi Katie! We really appreciate you leaving a review and are happy to hear you're enjoying Yotpo and seeing the benefits.

Bekræftet anmelder
Bekræftet LinkedIn-bruger
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Yotpo - An amazing review platform that you really should check out

5,0 for 7 år siden

Fordele:

We have been using these guys since they started.. so got real lucky on the pricing. It has really helped our customers have trust in our company due to seeing 'real' customer reviews of our services and products.

Ulemper:

Only con to be honest.. is they have added features but as we had there original top package at a silly cheap price we are not allowed the new feature unless we change to the new plans. It's a fair point as the price far outweighs the features.