---
description: Få detaljeret information om SurveySparrow fra verificerede brugererfaringer lige fra anvendelighed, egenskaber, pris, fordele og ulemper. Læs anmeldelser, og find lignende værktøjer takket være Capterra Danmark.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveySparrow: pris, anmeldelser og vurderinger – Capterra Danmark
---

Breadcrumb: [Startside](/) > [NPS-software](/directory/32075/nps/software) > [SurveySparrow](/software/168823/surveysparrow)

# SurveySparrow

Canonical: https://www.capterra.dk/software/168823/surveysparrow

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> Undersøgelser kan gøres til dialoger med chat-lignende undersøgelser. Bedre kommunikation med kunder og medarbejdere.
> 
> Verdict: Rated **4.4/5** by 121 users. Top-rated for **Sandsynlighed for anbefaling**.

-----

## Overview

### Hvem bruger SurveySparrow?

Virksomheder i alle størrelser kan blive bedre til at engagere med deres interessenter (kunder, medarbejdere og leverandører), forbedre deres oplevelser, udføre periodiske undersøgelser, udlede indsigter og styre virksomhedens vækst.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Samlet** | **4.4/5** | 121 Anmeldelser |
| Brugervenlighed | 4.5/5 | Based on overall reviews |
| Kundesupport | 4.3/5 | Based on overall reviews |
| Værdi for pengene | 4.3/5 | Based on overall reviews |
| Egenskaber | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Sandsynlighed for anbefaling) |

## Om leverandøren

- **Virksomhed**: SurveySparrow
- **Location**: Palo Alto, USA
- **Founded**: 2017

## Commercial Context

- **Prismodel**:  (Gratis prøve)
- **Target Audience**: Selvstændig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Deployment & Platforms**: Sky, SaaS, Web-baseret, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobil), iPhone (Mobil), iPad (Mobil)
- **Supported Languages**: arabisk, baskisk, bulgarsk, catalansk, dansk, engelsk, estisk, europæisk portugisisk, finsk, fransk, galicisk, græsk, hebraisk, hindi, indonesisk, irsk, islandsk, italiensk, japansk, kasakhisk, kinesisk, koreansk, kroatisk, lettisk, litauisk, malajisk, nederlandsk, norsk, polsk, portugisisk, rumænsk, russisk, serbisk, serbisk, slovakisk, slovensk, spansk, svensk, thai, tjekkisk, traditionelt kinesisk, tyrkisk, tysk, ukrainsk, ungarsk, vietnamesisk
- **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenien, Aruba, Aserbajdsjan, Australien, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien, Belize and 209 more

## Egenskaber

- Automatisering af proces/arbejdsgang
- Benchmark
- Beskeder/meddelelser
- Betinget logik
- CSAT-undersøgelsesstruktur
- Dashboard
- Dashboard for aktivitet
- Datasikkerhed
- E-mailmarketing
- E-mailstyring
- Engagementssporing
- Feedbackstyring
- Formgivning og design
- Følelsesanalyse
- Import/eksport af data
- Integration af sociale medier
- Klageovervågning
- Kundehistorik
- Kundesegmentering
- Masse-SMS'er
- Medarbejderdatabase
- Multikanal-dataindsamling
- Multikanal-distribution
- Multikanal-kommunikation
- NPS-undersøgelsesstruktur
- Offline svarindsamling
- Præstationsmåling
- Præstationsstyring
- Pulsundersøgelser
- Rapportering og statistik
- Rapportering/analyse
- SMS-beskeder
- Skabelonstyring
- Sporing af fremskridt
- Spørgsmålsbibliotek
- Spørgsmålsforgrening
- Styring af kundeoplevelser
- Styring af negativ feedback
- Styring af præstationsanmeldelse
- Tekstanalyse
- Third-Party Integrations
- Til sundhedsvæsenet
- Tilpasselige skabeloner
- Tilpasselige spørgsmål
- Trendanalyse
- Træk og slip
- Undersøgelser og feedback
- Undersøgelsesbygger
- Visualisering af data
- Visuelle analyser

... and 10 more features

## Integrations (11 total)

- BHN Rewards
- Freshdesk
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Mailchimp
- WordPress
- Zapier
- Zendesk Suite
- Zenkit

## Support Options

- Mail/support
- Ofte stillede spørgsmål/forum
- Videnbase
- Telefonsupport
- 24-7 (live repræsentant)
- Chat

## Category

- [NPS-software](https://www.capterra.dk/directory/32075/nps/software)

## Relaterede kategorier

- [Survey Software](https://www.capterra.dk/directory/30092/survey/software)
- [Software til markedsundersøgelser](https://www.capterra.dk/directory/10041/market-research/software)
- [(CX) Customer Experience Software](https://www.capterra.dk/directory/30671/customer-experience/software)
- [Kundetilfredshed software](https://www.capterra.dk/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.dk/directory/30906/customer-engagement/software)

## Alternativer

1. [Typeform](https://www.capterra.dk/software/137289/typeform) — 4.7/5 (946 reviews)
2. [SurveyLegend](https://www.capterra.dk/software/156752/surveylegend) — 4.6/5 (963 reviews)
3. [Jotform](https://www.capterra.dk/software/158456/jotform-4-0) — 4.7/5 (2820 reviews)
4. [Survicate](https://www.capterra.dk/software/132914/survicate) — 4.6/5 (99 reviews)
5. [Pointerpro](https://www.capterra.dk/software/127434/pointerpro) — 4.6/5 (271 reviews)

## Anmeldelser

### "A very good survey software" — 4.0/5

> **Maszni** | *18. marts 2021* | Underholdning | Recommendation rating: 9.0/10
> 
> **Fordele**: Every step in creating a survey form is super simple and almost no learning curves needed before working with this software. Distributing and sharing they survey into email or medial social also can be done easily as they has a shortcut to share it to Facebook or Twitter for a survey that we need opinion from the public.
> 
> **Ulemper**: The drag and drop question box is quite buggy and not correctly snap into the alignment. It make the customization process with the survey form more harder than it should be, and i hope they can look into it as soon as possible. User will need to upgrade to premium plan to access to more complex feature.
> 
> Collect feedback from customer and client. Very easy to deploy it into different platform and saves my time when collecting feedback and leads.

-----

### "SurveySparrow is your best partner in making any survey." — 5.0/5

> **Mohammad** | *17. marts 2023* | Computersoftware | Recommendation rating: 9.0/10
> 
> **Fordele**: Dashboards on this platform are great.  Using the skip questions tool is great as well for email surveys where there is more coverage to more users.
> 
> **Ulemper**: You might need sometime to find your way with SurveySparrow unlike other applications.
> 
> One of the best that I have used on a person and on an organizational level.  It really adds a great value to my work, manages received data in a wonderful manner.

-----

### "Great for limited amounts of data" — 3.0/5

> **Sarah** | *16. februar 2024* | Museer og institutioner | Recommendation rating: 6.0/10
> 
> **Fordele**: I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public.
> 
> **Ulemper**: The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports.

-----

### "Data that works" — 5.0/5

> **Paulina** | *13. marts 2024* | Hotel og restauration | Recommendation rating: 10.0/10
> 
> **Fordele**: Accessibility, ease of use and accuracy. I like the abiloty to personify the questions.
> 
> **Ulemper**: I dont have something i disliked. It was easy to export and read the data.
> 
> Great costumer satisfaction indicator, excellent for new client inquiries

-----

### "SaaS Company utilizing Survey Sparrow" — 5.0/5

> **Chris** | *16. februar 2024* | Informationsteknologi og -tjenester | Recommendation rating: 9.0/10
> 
> **Fordele**: You really can build quite a bit, and the descriptions of the types of questions is great\!
> 
> **Ulemper**: It can be challenging sometimes to upload contacts/clean uploaded contacts. Also, I don't like how you cannot schedule a follow up reminder after sending, as you have to do a new send. However, we now just use the link and send it from our HubSpot account.
> 
> I would give our experience a 9/10. The functionality outweighs my cons list.

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## Links

- [View on Capterra](https://www.capterra.dk/software/168823/surveysparrow)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/software/168823/surveysparrow> |
| de | <https://www.capterra.com.de/software/168823/surveysparrow> |
| de-AT | <https://www.capterra.at/software/168823/surveysparrow> |
| de-CH | <https://www.capterra.ch/software/168823/surveysparrow> |
| en | <https://www.capterra.com/p/168823/SurveySparrow/> |
| en-AE | <https://www.capterra.ae/software/168823/surveysparrow> |
| en-AU | <https://www.capterra.com.au/software/168823/surveysparrow> |
| en-CA | <https://www.capterra.ca/software/168823/surveysparrow> |
| en-GB | <https://www.capterra.co.uk/software/168823/surveysparrow> |
| en-IE | <https://www.capterra.ie/software/168823/surveysparrow> |
| en-IL | <https://www.capterra.co.il/software/168823/surveysparrow> |
| en-IN | <https://www.capterra.in/software/168823/surveysparrow> |
| en-NZ | <https://www.capterra.co.nz/software/168823/surveysparrow> |
| en-SG | <https://www.capterra.com.sg/software/168823/surveysparrow> |
| en-ZA | <https://www.capterra.co.za/software/168823/surveysparrow> |
| es | <https://www.capterra.es/software/168823/surveysparrow> |
| es-AR | <https://www.capterra.com.ar/software/168823/surveysparrow> |
| es-CL | <https://www.capterra.cl/software/168823/surveysparrow> |
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| es-CR | <https://www.capterra.co.cr/software/168823/surveysparrow> |
| es-DO | <https://www.capterra.do/software/168823/surveysparrow> |
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| fr | <https://www.capterra.fr/software/168823/surveysparrow> |
| fr-BE | <https://fr.capterra.be/software/168823/surveysparrow> |
| fr-CA | <https://fr.capterra.ca/software/168823/surveysparrow> |
| fr-LU | <https://www.capterra.lu/software/168823/surveysparrow> |
| it | <https://www.capterra.it/software/168823/surveysparrow> |
| ja | <https://www.capterra.jp/software/168823/surveysparrow> |
| nl | <https://www.capterra.nl/software/168823/surveysparrow> |
| nl-BE | <https://www.capterra.be/software/168823/surveysparrow> |
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