Hvad er HelloBox?

Users are 80% more likely to get in touch with you, when they can use a channel, they already use (according to Entrepreneur.com). HelloBox adds an omnichannel contact widget to every single page of your website.

To reach the most people as effectively as possible, HelloBox provides a wide range of communication channels to let visitors choose the medium they feel most comfortable with.

Our mission is it to make it easier for your website visitors to get the help they want and need.

Hvem bruger HelloBox?

HelloBox is best for all people who are their own brand ambassador. We see especially a high-potent for: - Real Estate Agents - Coaches and Trainer - Local Business Owners

Hvor kan HelloBox anvendes?

Sky, SaaS, Web-baseret

Om leverandøren

  • PixelHub
  • Grundlagt i 2018
  • Chat

Tilgængelige lande

Spanien

Sprog

Ikke tilbudt af leverandør

Pris på HelloBox

Udgangspris:

8,00 US$/måned
  • Ja, kommer med en gratis prøve
  • Ingen gratis version

HelloBox har ikke en gratis version men tilbyder en gratis prøve. HelloBoxden betalte version starter fra 8,00 US$/måned.

Om leverandøren

  • PixelHub
  • Grundlagt i 2018
  • Chat

Tilgængelige lande

Spanien

Sprog

Ikke tilbudt af leverandør

Videoer og billeder af HelloBox

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Sammenlign HelloBox med lignende produkter

HelloBox

8,00 US$/måned
Gratis version
Gratis prøve
19,00 US$/måned
Gratis version
Gratis prøve
14,00 US$/måned
Gratis version
Gratis prøve
16,00 US$/måned
Gratis version
Gratis prøve

Egenskaber ved HelloBox

  • Automatiske besvarelser
  • Mobil adgang
  • Offline formular
  • Proaktiv chat
  • Rapportering/analyse
  • Tilpasset branding

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SnapEngage is an enterprise, dedicated chat solution that enables sales and customer service teams to convert leads and engage clients.
Genuine, personalized, and easy to use.
Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento & BigCommerce stores. Læs mere om Gorgias
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Anmeldelser af HelloBox

Gennemsnitlig score

Samlet
4,3
Brugervenlighed
4,6
Kundeservice
4,3
Egenskaber
4,5
Værdi for pengene
4,5

Anmeldelser efter virksomhedsstørrelse (medarbejdere)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Find anmeldelser efter vurdering

5
50%
4
38%
3
6%
2
6%
Nicholas I.
Nicholas I.
Owner, Designer, Marketer i USA
Bekræftet LinkedIn-bruger
Grafisk design, Selvstændig
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Great product, just not for my business

5 for 3 år siden

Kommentarer: HelloBox is a great product, and I would have continued to use it if I just needed my customers to contact me directly or fill out a form to have me contact them at a later date. It just so happens that I need an active 24/7 bot to greet my customers, take down information, transfer it to my CRM, and also schedule appointments right there in the chat. HelloBox is a great solution for people who want multiple channels to chat with their customers on all packaged together, however beyond that I'd go with somethign else. Hellobox could have done everything I needed it to do, however, I wasn't interested in it enough to continue with the product.

Fordele:

I liked the vast array of channels to contact the business and you get to choose which channels are turned on and off.

Ulemper:

The size of the widget when it was fully expanded. It was a lot to take in sometimes if you had a lot of channels available for contact. Also, I think the more channels to communicate with your customer is a good thing, maybe like 3 to 4 should be limited to the widget. It gets too crowded on there.

Svar fra PixelHub

for 3 år siden

Thanks Nicholas for your honest words, we'll take it into account for the next iterration.

Marylou M.
Project Manager i Mexico
Ejendomshandel, 201-500 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Great product, bad service

5 sidste år

Kommentarer: I like the software, but it's risky. Considerate this before buying it. Also, if you know another software please let me know!

Fordele:

Its a great software overall. But I believe they need more people to assist the clients they already have.

Ulemper:

Since my company has a lot of clients, things come up and in digital we need to act quickly. Here with hellobox is my only provider where I have problems to change simply things as: - account settings - get the bills to a new email My clients are upset because we cannot provide them bills for a service, which is a very bad image for the company.

Cesar L.
CEO i Colombia
Ledelsesrådgivning, 11-50 medarbejdere
Har anvendt softwaren til: Gratis prøve
Anmelderkilde

¡Cuidado con el truco cuando se vence la prueba gratis!

2 for 2 måneder siden

Kommentarer: Es increíble que al finalizar el trial, pongan visible en mi sitio web (todos los visitantes lo ven al visitar el website) un mensaje invitando a comprar la versión de pago, lo que resulta molesto para un visitante que no tiene por qué distraerse leyendo un mensaje que no es para él, ni es parte de mi página web. He intentado quitando el código que inserté para el trial, pero es inútil. Algo hace ese código malicioso tras bambalinas, que no desaparece. Parece ser una estrategia engañosa para obligar a comprar los planes de pago, quizás así desaparezca el molesto mensaje, pero ahora ya NO quiero comprarles el servicio porque considero esta estrategia casi fraudulenta. No recomiendo hacer negocios con este proveedor, a riesgo de incurrir en gastos mayores y dolores de cabeza intentando eliminar el software malicioso que parece acompañar el trial.

Fordele:

Cumple con lo prometido en la descripción del producto.

Ulemper:

Funciona bien, incluso estuve a punto de comprar el plan anual luego de la prueba gratis. Pero el servicio al cliente es pésimo, no dan respuesta por ninguno de los medios que dejan disponibles en su propio "HelloBox" de su página web. ¡Qué tal, no les funciona ni a ellos mismos!

Nina K.
Webdesigner i Frankrig
Design, Selvstændig
Har anvendt softwaren til: 1-5 måneder
Anmelderkilde

Contact widget for your website

4 for 3 år siden

Kommentarer: The widget is extremely easy to set up, it supports most social media and traditional channels, there are quite a few options available, and the customer support is great!
I recommend this widget for professional websites.

Fordele:

These are nice features that I didn't find in other contact widgets: - Number of integrations (10 channels available) - Great customization options (picture, badge) - QR code generation for SMS - Option to display business hours - Free trial for one month - Amazing customer support

Ulemper:

These are my suggestions to improve the widget further: - Enhance widget position options (currently left or right, no custom positioning) - Would love a "simpler" version with a minimalist design (the current version looks very professional - not suitable for personal or quirky landing pages) - Translation (FR) is not perfect - Add option to display time in 24h format and date as day dd mm - Reduce loading time (currently 5 sec) - Add option to customize the apparition of the widget (event trigger, timer, animation effect.) - No need to enter credit card info to get free trial

Stephen R.
Stephen R.
Marketing i Storbritannien
Bekræftet LinkedIn-bruger
Bygningsingeniørarbejde, 51-200 medarbejdere
Har anvendt softwaren til: 6-12 måneder
Anmelderkilde

Fantastic

5 for 3 år siden

Kommentarer: Positive. Increased contact and easy to use.

Fordele:

HelloBox allows our customers to get in touch with us fast and in a way that they prefer rather than relying on just email or phone. It offers all the options right on the page so it's easy for users to locate.

Ulemper:

I have nothing negative to say about it. Works perfect.

Svar fra PixelHub

for 3 år siden

Hey Stephen, we appreciate your great feedback. Thanks a lot

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