---
description: Få detaljeret information om Mobile Service Cloud fra verificerede brugererfaringer lige fra anvendelighed, egenskaber, pris, fordele og ulemper. Læs anmeldelser, og find lignende værktøjer takket være Capterra Danmark.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mobile Service Cloud: pris, anmeldelser og vurderinger – Capterra Danmark
---

Breadcrumb: [Startside](/) > [Kundesupport Software](/directory/22/customer-service/software) > [Mobile Service Cloud](/software/218944/mobile-service-cloud)

# Mobile Service Cloud

Canonical: https://www.capterra.dk/software/218944/mobile-service-cloud

> Gør al kundeinteraktion bedre med Mobile Service Cloud. Nem håndtering af livechat, e-mail, WhatsApp og andre kanaler i én indbakke.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Hvem bruger Mobile Service Cloud?

Kundeserviceteams i små, mellemstore og større virksomheder, der ønsker en brugervenlig og skalerbar kundeserviceløsning. Dokumenteret succes inden for e-handel, turisme og forsikring.

## Om leverandøren

- **Virksomhed**: CM.com
- **Location**: Los Angeles, Nederlandene
- **Founded**: 1998

## Commercial Context

- **Udgangspris**: 299,00 kr.
- **Prismodel**:  (Gratis prøve)
- **Prissætningsdetaljer**: Der findes tre forskellige pakker: Basic, Advanced og Pro.
- **Target Audience**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Deployment & Platforms**: Sky, SaaS, Web-baseret
- **Supported Languages**: brasiliansk portugisisk, dansk, engelsk, finsk, fransk, italiensk, nederlandsk, russisk, spansk, tyrkisk, tysk
- **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenien, Aruba, Aserbajdsjan, Australien, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien, Belize and 208 more

## Egenskaber

- Administration af serviceniveauaftale
- Agentinterface
- Alerts/Escalation
- Automatiserede besvarelser
- Automatiseret ruteplanlægning
- Autoresponders
- CRM
- Chat/beskeder
- Chatbot
- Dashboard
- E-mailstyring
- Feedbackstyring
- Forespørgselsforslag
- Forudkonfigureret bot
- Håndtering af kø
- Indbakkestyring
- Integration af computertelefoni
- Kodefri udvikling
- Kundecenterstyring
- Kundedatabase
- Kundehistorik
- Kundesupport
- Kvalitetsstyring
- Ledelse af arbejdsstyrken
- Live chat
- Multikanal-dataindsamling
- Multikanal-kommunikation
- Overførsler/routing
- Proaktiv chat
- Rapportering og statistik
- Rapportering/analyse
- Skabelonstyring
- Sporing af interaktion
- Styring af arbejdsgange
- Third-Party Integrations
- Tilpasning
- Tilpasselige skabeloner
- Tilpasset branding
- Undersøgelser og feedback
- Visualisering af data

## Integrations (10 total)

- BlueConic
- CM.com Communications Platform
- CM.com Payments Platform
- Mobile Marketing Cloud
- Salesforce Starter
- Segment
- Shopify
- Shopware
- Spotler Activate
- Zapier

## Support Options

- Mail/support
- Ofte stillede spørgsmål/forum
- Videnbase
- Telefonsupport
- 24-7 (live repræsentant)
- Chat

## Category

- [Kundesupport Software](https://www.capterra.dk/directory/22/customer-service/software)

## Relaterede kategorier

- [Kundesupport Software](https://www.capterra.dk/directory/22/customer-service/software)
- [(CX) Customer Experience Software](https://www.capterra.dk/directory/30671/customer-experience/software)
- [Kontaktcenter software](https://www.capterra.dk/directory/32035/contact-center/software)
- [Kundesupport Software](https://www.capterra.dk/directory/32315/customer-support/software)
- [Customer Communications Management Software](https://www.capterra.dk/directory/31002/customer-communications-management/software)

## Alternativer

1. [LiveAgent](https://www.capterra.dk/software/102188/liveagent) — 4.7/5 (1781 reviews)
2. [Zendesk Suite](https://www.capterra.dk/software/164283/zendesk) — 4.4/5 (4079 reviews)
3. [Bitrix24](https://www.capterra.dk/software/113540/bitrix24) — 4.2/5 (990 reviews)

## Links

- [View on Capterra](https://www.capterra.dk/software/218944/mobile-service-cloud)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/software/218944/mobile-service-cloud> |
| de | <https://www.capterra.com.de/software/218944/mobile-service-cloud> |
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| de-CH | <https://www.capterra.ch/software/218944/mobile-service-cloud> |
| en | <https://www.capterra.com/p/218944/Mobile-Service-Cloud/> |
| en-AE | <https://www.capterra.ae/software/218944/mobile-service-cloud> |
| en-AU | <https://www.capterra.com.au/software/218944/mobile-service-cloud> |
| en-CA | <https://www.capterra.ca/software/218944/mobile-service-cloud> |
| en-GB | <https://www.capterra.co.uk/software/218944/mobile-service-cloud> |
| en-IE | <https://www.capterra.ie/software/218944/mobile-service-cloud> |
| en-IL | <https://www.capterra.co.il/software/218944/mobile-service-cloud> |
| en-IN | <https://www.capterra.in/software/218944/mobile-service-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/218944/mobile-service-cloud> |
| en-SG | <https://www.capterra.com.sg/software/218944/mobile-service-cloud> |
| en-ZA | <https://www.capterra.co.za/software/218944/mobile-service-cloud> |
| es | <https://www.capterra.es/software/218944/mobile-service-cloud> |
| es-AR | <https://www.capterra.com.ar/software/218944/mobile-service-cloud> |
| es-CL | <https://www.capterra.cl/software/218944/mobile-service-cloud> |
| es-CO | <https://www.capterra.co/software/218944/mobile-service-cloud> |
| es-CR | <https://www.capterra.co.cr/software/218944/mobile-service-cloud> |
| es-DO | <https://www.capterra.do/software/218944/mobile-service-cloud> |
| es-EC | <https://www.capterra.ec/software/218944/mobile-service-cloud> |
| es-MX | <https://www.capterra.mx/software/218944/mobile-service-cloud> |
| es-PA | <https://www.capterra.com.pa/software/218944/mobile-service-cloud> |
| es-PE | <https://www.capterra.pe/software/218944/mobile-service-cloud> |
| fr | <https://www.capterra.fr/software/218944/mobile-service-cloud> |
| fr-BE | <https://fr.capterra.be/software/218944/mobile-service-cloud> |
| fr-CA | <https://fr.capterra.ca/software/218944/mobile-service-cloud> |
| fr-LU | <https://www.capterra.lu/software/218944/mobile-service-cloud> |
| it | <https://www.capterra.it/software/218944/mobile-service-cloud> |
| nl | <https://www.capterra.nl/software/218944/mobile-service-cloud> |
| nl-BE | <https://www.capterra.be/software/218944/mobile-service-cloud> |
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