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410 resultater
Service Cloud 360, the world’s #1 customer service platform, empowers companies to drive seamless engagement across the entire customer Læs mere om Salesforce Service Cloud
Service Cloud 360, the world’s #1 customer service platform, empowers companies to drive seamless engagement across the entire customer journey. Every interaction, from messaging and phone to video and in-person, is powered by intelligent automation and collaborative employee experiences. With unified data across every department, Service Cloud 360 enables Trailblazers worldwide to have a complete view of every customer and take engagement to the next level. Læs mere om Salesforce Service Cloud

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Læs mere om JIRA Service Management
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos. Læs mere om JIRA Service Management

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
(Gamified Helpdesk + Asset Management) - the complications = Freshservice. Plus, the service desk is ITIL-ready too! Læs mere om Freshservice
Freshservice is an online IT Helpdesk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs. Læs mere om Freshservice

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Front is how companies scale customer communication, combining the automation of ticketing software with the personal touch of email. Læs mere om Front
Yes—you can scale and keep the human touch. Front is a customer communication hub that brings every channel into a single platform, combining the automation of ticketing software with the personal touch of email. Workflow automations and integrations help teams craft personalized replies, faster. Analytics help leaders track team and customer metrics like never before. Customer service teams of 5 and 5,000 alike use Front to scale their communication without sacrificing speed or efficiency. Læs mere om Front

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes. Læs mere om LiveAgent
LiveAgent is a fully-featured help desk software that helps you bring personalization to your customer interactions. Streamline all communication channels and manage them from a single shared company inbox. Enjoy social media integrations, unlimited ticket browsing history, call recordings, hybrid ticket streams, and more. Join companies like BMW, Yamaha and Huawei in delivering world class customer service. Start with a 14-Day trial, no credit card needed, no contracts. Læs mere om LiveAgent

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Identify and triage customer issues with Sprinklr’s enterprise help desk solution—powered by the industry’s most advanced AI engine. Læs mere om Sprinklr
Best for: Large companies with 200+ employees Sprinklr is the only enterprise-grade help desk solution trusted by 90% of the world’s top 100 brands. Sprinklr helps brands identify and triage customer issues across 35+ modern channels from a single unified platform—ensuring faster response times and seamless, AI-assisted interactions between your customers, automated bots, and your agents. Leave point solution chaos behind with Sprinklr, the world’s first and only Unified-CXM platform. Læs mere om Sprinklr

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Atera is the ultimate all-in-one help desk solution for MSPs and IT pros. Includes everything you need in one place. Try for Free now! Læs mere om Atera
Atera is an all-in-one, cloud based, IT service & support solution that provides a powerful and integrated help desk solution built for MSPs and IT professionals. Atera includes everything you need in one place: Full remote monitoring and management (RMM), remote access, help desk, ticketing, chat, network discovery, PSA, reports, billing and so much more. Start your free trial today! Læs mere om Atera

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
SysAid helps IT work smarter, not harder, with Help Desk automation based on a decade of AI information. Try IT for free today. Læs mere om SysAid
"SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience. It makes every aspect of ITSM so breezy and automatic, freeing up IT from the grind and instead, allowing them do the things your business really needs to keep going strong. SysAid provides the fix that IT has so badly needed. Try IT for free today." Læs mere om SysAid

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Vision Helpdesk offers Help Desk, Multi-Company Help Desk, ITIL Service Desk & Live Chat Software Tools for every size business. Læs mere om Vision Helpdesk
Vision Helpdesk offers Customer Service Software Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM PinkVerify Certified) 4) Live Chat Software Vision Helpdesk is ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, Chats, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof. Vision Helpdesk is trusted by 15000 plus companies across the globe. Læs mere om Vision Helpdesk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently. Læs mere om TOPdesk
TOPdesk cloud-based software helps companies offer better services to their customers. With easy-to-use Help Desk software and over 20 years experience our software helps you manage incidents, create workflows, and keep track of configurations. Make your end users more self-reliant thanks to the Self-Service Portal. More than 4500 organisations worldwide already use TOPdesk to increase efficiency and improve customer satisfaction. Are you looking for service excellence? Let us be your guides. Læs mere om TOPdesk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
N‑able™ Take Control is a powerful remote support solution designed to help you resolve issues quickly and effectively. Læs mere om Take Control
N-able Take Control remote support software is designed to help your business provide fast, secure IT support to nearly any platform without breaking your budget. Take Control connects in seconds, offers deep diagnostic tools so you can troubleshoot quickly, a simple end-user experience you can customize, and all the value-add features of more expensive solutions but at an affordable price. Try Take Control free for 14 days today. Læs mere om Take Control

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. Læs mere om HelpDesk
HelpDesk is an online ticketing system that simplifies your teams work. Its full of features that foster collaboration within your team. You can use tagging, add private notes, assign tickets to specific team members and create canned responses. To ensure the highest level of security, the system encrypts your data with 256bit SSL protocol. HelpDesk is designed to save your agents time and enable them to provide the highest level of customer service. Effortlessly. Læs mere om HelpDesk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Service Hub is customer service software that helps teams scale their support and delight their customers efficiently. Læs mere om HubSpot Service Hub
HubSpot help desk software makes it easy to manage and connect with customers. Inside you will find a shared inbox to unite teams, a knowledge base, to help customers help themselves; customer feedback, surveys and insights designed to give you a pulse on customer happiness; and reporting and automation throughout all tools to help scale and unlock insights. Pair Service Hub with Sales and Marketing Hub to support the entire customer journey in HubSpot. Læs mere om HubSpot Service Hub

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
OneDesk's software combines helpdesk and project management into a single application. Manage customer tickets and projects in one app. Læs mere om OneDesk
OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows. Læs mere om OneDesk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Bitrix24 – gratis helpdesk og kontaktcentersoftware, der leveres med CRM. Bruges af otte millioner virksomheder i skyen og lokalt. Læs mere om Bitrix24
Bitrix24 er en gratis helpdesk- og kontaktcentersoftware, der leveres med CRM. Bruges af otte millioner virksomheder i skyen og lokalt (åben kildekode-adgang). Det gratis omnichannel kontaktcenter giver mulighed for at kommunikere med kunderne via e-mail, telefon, live chat, sociale medier og mobile messaging. 100 % gratis for teams op til 12 supportmedarbejdere. Læs mere om Bitrix24

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Læs mere om EngageBay
EngageBay is a simple, affordable, all-in-one marketing, sales and service CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails, and automate your marketing funnel through marketing automation - all from one easy to use platform. Læs mere om EngageBay

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Ninja ticketing is a flexible and easy-to-use IT helpdesk solution with robust automations that make technicians more efficient. Læs mere om NinjaOne
NinjaOne simplifies IT operations, enabling overburdened IT teams to efficiently manage their entire IT portfolio and support end users from anywhere. Ninja ticketing is a flexible and easy-to-use IT helpdesk solution with robust out-of-box automations that ensure your technicians spend more time fixing issues than managing tickets. By combining ticketing with endpoint management, backup, and documentation, NinjaOne unifies your support workflow and makes your helpdesk more efficient. Læs mere om NinjaOne

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
One app to manage all your customer service channels: live chat, email, social media. Gorgias is a help desk designed for SHOPIFY. Læs mere om Gorgias
The ONLY helpdesk specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros. Get a demo or set up a free trial in minutes. See for yourself why Gorgias is #1-rated on Shopify. Læs mere om Gorgias

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Team inbox and chat tool that empowers teams to truly collaborate around different channels of communication, internal and external. Læs mere om Missive
Team inbox and chat tool that empowers teams to truly collaborate around email, SMS, WhatsApp, Twitter, and other channels of communications. We redesigned the inbox with a business-first collaborative experience in mind. With Missive, teams focus on growing their business. Læs mere om Missive

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Danmark Lokalt produkt
Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Læs mere om elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same questions? Create and deliver in-app contextual helpers and hotspots before your customers ask the same questions. Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions. Læs mere om elevio

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! Læs mere om HelpOnClick
HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - increasing sales and improving customer support. The HelpOnClick Live Chat software includes the following main features: Real-time traffic monitoring Virtual chat agent Customizable icons and texts Integration with Facebook Integration with major CRM, CMS, Help Desk systems Læs mere om HelpOnClick

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
From seed-stage startups to multinational companies, thousands of businesses choose ProProfs Help Desk to resolve customer issues. Læs mere om ProProfs Help Desk
ProProfs Help Desk is a popular online help desk software that is hosted on the leading cloud platform- IBM. With a shared inbox, you can simply track, prioritize, assign, and resolve all support tickets in a jiffy. Rise above repetitive tasks by leveraging an automated workflow- where tickets are automatically assigned to relevant agents and you receive automated alerts & notifications. With integrations such as Knowledge base and live chat, you can reduce ticket volume & engage with customers. Læs mere om ProProfs Help Desk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Alcea HelpDesk is a complete tracking system that includes Issue Tracking, Knowledge Base, Contract & Opportunity Tracking Læs mere om Alcea Helpdesk
Alcea HelpDesk is part of a complete tracking system that will give companies a competitive advantage. It isn't just a Help Desk tool, it is an all in one tracking platform to give your organization the ability to provide faster response times, increase productivity, and ensure that reported issues are being handled. Using Alcea's powerful workflow rules to flag incidents that fall below performance standards, Alcea HelpDesk ensures that emergency notifications cause the item to be escalated. Læs mere om Alcea Helpdesk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
HelpCenter is a user-friendly customer service software for e-commerce businesses. Læs mere om HelpCenter
HelpCenter is a user-friendly customer service software for e-commerce businesses that want to provide their customers with fast but thorough customer support. Three essential tools - FAQ builder, HelpDesk ticketing system, and a live chat - will help to answer customers' questions before they land in your inbox, centralize and access all communications from a single place, and build stronger connections by providing real-time customer support. Get ready for the top-notch customer experience! Læs mere om HelpCenter

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
RegitWise Help Desk is an easy-to-use customer support software that can be used as an ITIL tool. Læs mere om RegitWise Help Desk
RegitWise Help Desk is an easy-to-use customer support software that can be used as an ITIL tool. Install on prem or SaaS. With RegitWise shop module your employees can easily order products and their superior can approve the order. Test RegitWise Helpdesk for free on www.riwhelpdesk.com Læs mere om RegitWise Help Desk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Zendesk offers the industry leading customer service solution.
Zendesk offers the industry leading customer service solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Læs mere om Zendesk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University and DHL. Læs mere om Freshdesk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or troubleshoot issues using screen sharing, remote control, unattended access, file sharing, annotations, and mobile device camera sharing. Real-time chat, canned scripts, collaboration and escalation tools improve technician efficiency. Læs mere om Remote Support

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Provide exemplary customer service with Zoho Desk's multichannel, multi-department capabilities and powerful AI assistant, automations.
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant and brings together all the tools and context your teams need to deliver great customer service. Zoho brings decades of experience in building, deploying, maintaining, and supporting on-premise and cloud software. Our free plan gives you 3 users free to head start your operations Læs mere om Zoho Desk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Premium Live Chat and Help Desk Software used by 30,000 businesses. Try LiveChat and turn your team into customer service rockstars!
Premium Live Chat and Help Desk Software for business. LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat - join over 30,000 companies from over 150 countries and try LiveChat now! Læs mere om LiveChat

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Easy to implement web-based Customer Service software with a focus on B2B customer management and team collaboration.
TeamSupport is a post-sale customer support software solution built specifically for the unique needs of B2B technology-enabled companies. Built around the entire B2B customer, rather than a focus on each individual contact or ticket, TeamSupport helps solve for sophisticated client needs, fuels successful client interactions, and ultimately results in increased lifetime customer value. Nationally recognized TeamSupport suite of solutions includes TeamInsights, and TeamSuccess. Læs mere om TeamSupport

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite. Læs mere om Apptivo

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
SolarWinds Service Desk is an easy to use and affordable help desk solution that streamlines ticket resolution with automation and AI.
SolarWinds® Service Desk is a cloud-based, IT help desk solution that has helped organizations reduce cost per ticket by up to 15% and issue resolution time by up to 48% with smart ticket routing, automated workflows, and integrated asset management. This, plus an AI-powered knowledge base, can equip your employees with the resources needed to solve problems quickly. Set up can be done in days instead of months & can fit seamlessly into your business by integrating with 200+ cloud applications. Læs mere om SolarWinds Service Desk

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
With NICE CXone, you get a help desk that grows with you and never goes out of date. You'll always be on the most recent version of our software updates are free as are the continuously-flowing new service features. Give your customers a world-class support experience each and every time. Læs mere om NICE CXone

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Læs mere om Spiceworks

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license. Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures. Læs mere om ISL Light

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Agile CRM er en komplet salgs-, markedsførings- og servicepakke, der er designet til at lade SMB’er sælge og markedsføre som Fortune 500.
Agile CRMs helpdesk-softwareløsninger giver de funktioner, der er brug for at øge kundetilfredsheden og skabe vækst i virksomheden. Det er en god løsning til mindre virksomheder, samtidig med at den er skalerbar nok til at understøtte store virksomheder. Agiles helpdesk-software kan også udnyttes til IT-support, fakultetsstyring eller endda uddannelsesformål. Mulighederne er uendelige. Læs mere om Agile CRM

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world. Supremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more. Supremo is customizable and UAC compatible. It can be used on an unlimited number of devices and requires no configuration or installation. Læs mere om Supremo Remote Desktop

Egenskaber

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  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
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ConnectWise Manage Help Desk: Powerful ticketing system with centralized communication & integrates with tools you currently use.
Streamline your client service processes with ConnectWise Manages powerful help desk platform. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. ConnectWise Manage's help desk platform and ticketing system enables your team to receive, process, and respond to service requests quickly and efficiently. Læs mere om ConnectWise Manage

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  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Help Scout is a web-based help desk designed for a great customer experience.
Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers. Læs mere om Help Scout

Egenskaber

  • Beskeder/eskalering
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  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
HelpCrunch is a top-rated customer communication platform. Increase conversions and sales, improve support, and grow faster!
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups - Mobile apps - Chat Bot (coming soon) Try HelpCrunch for free for 14 days. Læs mere om HelpCrunch

Egenskaber

  • Beskeder/eskalering
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  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Get your help desk software set up in as little as 24 hours with our industry-leading, 100% U.S.-based 24/7 customer support.
New in 2021: Offering ADFS or Azure AD with our Active Directory module! Does your help desk need some help? With your choice of cloud or on-premise software, Issuetrak is as simple as you need, or as customizable as you want. Unlimited free end users can submit, edit, and close tickets — and thanks to our easy multichannel submission options, they won’t need training to do it. Improve and automate your workflows, manage visibility, report with dashboards, manage assets, and more! Læs mere om Issuetrak

Egenskaber

  • Beskeder/eskalering
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  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. Læs mere om Vivantio

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  • Beskeder/eskalering
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  • Håndtering af billet
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  • Styring af vidensbase
  • Automatiseret ruteplanlægning
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Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management.
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Læs mere om ManageEngine ServiceDesk Plus

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex. Læs mere om Kayako

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Remote support software you can count on. GoToAssist will be there for you, so you can be there for your customers.
GoToAssist is back and better than ever. Keep customers and remote employees on the move with a remote support experience thats better for both agents and end users alike. With GoToAssist, its easier to resolve issues fast without frustration, to get customers and employees back to doing what matters. Features include both browser and desktop app, file transfer, remote diagnostics, multi-monitor navigation, multi-session support, and integrations with apps like Slack. Læs mere om GoToAssist

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
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  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.
GoTo Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Læs mere om Rescue

Egenskaber

  • Beskeder/eskalering
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  • Håndtering af billet
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  • Styring af vidensbase
  • Automatiseret ruteplanlægning
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Teamwork creates business management applications for teams of all sizes & industries, so you can be more efficient, organized & happy.
Teamwork Desk is a ticketing system designed to easily manage customer queries, saving you time and money. The help desk software helps your team efficiently manage your client requests in one central location - ensuring you deliver an exceptional customer experience. Læs mere om Teamwork Desk

Egenskaber

  • Beskeder/eskalering
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  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
Single source of truth for your contacts with live chat, help desk, knowledge base, email marketing automation, and more.
Gist is a suite of tools businesses use to market, sell and communicate with their customers. We're on a mission to help marketing, sales and support teams create great customer experiences in every interaction across the customer lifecycle, at scale. Today, over 20,000 businesses are using Gist and we're just getting started. Join us on this journey and help us transform the way people run businesses. Læs mere om Gist

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver
The Genesys Cloud CX platform is an all-in-one help desk solution that helps you receive, process and respond to tickets seamlessly.
The Genesys Cloud CX platform is an all-in-one cloud help desk solution that helps you receive, process and respond to tickets seamlessly. Give your employees an intuitive interface that can handle any interaction, voice, chat, email, text message and more. Integrate seamlessly with CRM systems for powerful routing and automated logging. Weekly feature releases ensure you'll exceed customer support expectations today and tomorrow. Læs mere om Genesys Cloud CX

Egenskaber

  • Beskeder/eskalering
  • Chat i realtid
  • Håndtering af billet
  • Administration af serviceniveauaftale
  • Styring af vidensbase
  • Automatiseret ruteplanlægning
  • Styring af IT-aktiver